Duty Manager

Yas Plaza Hotels by Aldar Hospitality; Abu Dhabi; Sur place; AED 180 000 - 240 000; Plein temps

Résumé du poste

Yas Plaza Hotels by Aldar Hospitality in Abu Dhabi seeks a Duty Manager to oversee front desk operations, ensure guest satisfaction, and uphold the highest standards of service and efficiency. The ideal candidate has hospitality experience, supervisory or managerial background, strong English communication, and the ability to stay calm under pressure while delivering memorable guest experiences.

Join a dynamic team on Yas Island and contribute to creating exceptional moments for guests in a

Qualifications

• Experience in hospitality leadership or supervisory roles.
• Strong customer service orientation and guest-focused mindset.
• Excellent spoken and written English; additional languages are advantageous.

Responsabilités

• Oversee front desk operations and guest services to ensure smooth daily operations.
• Maintain high standards of professionalism, efficiency, and guest satisfaction.

Connaissances

Supervisory/Managerial experience

Customer service

English communication

Description du poste

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.

About the Job

We currently have an exciting opportunity for a Duty Manager to join our team at Yas Plaza Hotels. The ideal candidate will have a passion for hospitality and a desire to create unique and welcoming experiences for our guests. In this role, you will play a crucial role in ensuring smooth operations and providing exceptional service, ensuring guest satisfaction, and maintaining the highest standards of professionalism and efficiency at the front desk. You will contribute to creating memorable moments for our guests, enhancing their overall experience at our hotel.

About You

• Previous experience in the hospitality industry, preferably in a Supervisory or Managerial role.
• Strong customer service skills with a passion for creating memorable guest experiences.
• Excellent verbal and written communication skills in English. Proficiency in any additional language is a significant advantage.
• Ability to manage guest requests and preferences efficiently, calmly, and courteously.
• Highly organized with the ability to multitask and maintain high standards of professionalism and efficiency.
• A team player with a positive attitude and a strong work ethic.
• Ability to stay updated with the latest trends in the hospitality industry to ensure we provide the best service.
• Must be proactive and able to handle high-pressure situations with ease.

Shape Your Career with Yas Plaza Hotels by Aldar Hospitality

At Yas Plaza Hotels, our people are at the heart of everything we do. Against the vibrant backdrop of Yas Island, you will be part of an inspiring environment where every day brings an opportunity to create meaningful guest experiences. By joining our culture of excellence, your passion for hospitality helps craft unforgettable moments and sets new standards for refined hospitality.

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially