Supervisor, Housekeeping

Yas Plaza Hotels by Aldar Hospitality; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

Yas Plaza Hotels by Aldar Hospitality in Abu Dhabi seeks a proactive Housekeeping Supervisor to lead daily operations of the department, ensuring spotless spaces and guest comfort. You will manage a team of housekeepers, monitor standards, and coordinate cleaning schedules.

This role requires strong communication, detail orientation, and the ability to resolve guest concerns promptly. You’ll train staff, inspect facilities, and uphold safety and hygiene policies across all assigned areas.

Qualifications

• Experience leading housekeeping teams.
• Strong eye for detail and cleanliness.
• Excellent organizational and scheduling skills.
• Clear verbal and written communication with staff and guests.
• Ability to resolve guest complaints promptly and professionally.
• Good time management to meet deadlines.
• Physical ability to perform cleaning tasks and supervise staff.
• Familiarity with cleaning products and equipment.

Responsibilities

• Oversee daily housekeeping operations to ensure cleanliness and order across all areas.
• Lead, motivate and manage a team of housekeepers.
• Inspect facilities and ensure standards are met.
• Schedule shifts and coordinate tasks to optimize efficiency.
• Address guest complaints or special requests promptly and professionally.

Skills

Team leadership

Attention to detail

Organization

Communication

Guest service

Time management

Physical fitness

Cleaning equipment familiarity

Tools

Cleaning equipment

Job description

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience

About the Job

We are currently seeking a self-motivated Housekeeping Supervisor who will be responsible for overseeing the daily operations of the housekeeping department to ensure cleanliness and order in all assigned areas. This role involves managing a team of housekeepers, inspecting facilities, scheduling shifts, and addressing any guest complaints or special requests.

About You

• Ability to lead, motivate, and manage a team of housekeepers effectively.
• Keen eye for detail to ensure all areas are clean and well-maintained.
• Strong organizational skills to manage schedules, inventory, and tasks efficiently.
• Excellent verbal and written communication skills to interact with staff and guests.
• Ability to handle complaints and resolve issues promptly and efficiently.
• Efficient time management to ensure tasks are completed within set deadlines.
• Physical ability to perform cleaning tasks and supervise staff in a physically demanding environment.
• Familiarity with various cleaning products and equipment to ensure proper use and maintenance.

Shape Your Career with Yas Plaza Hotels by Aldar Hospitality

At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop of Abu Dhabi, you will immerse yourself in an environment where innovation meets elegance, and every day offers the chance to contribute to the legacy of hospitality. Working with us means joining a culture of excellence, where your passion for hospitality creates unforgettable experiences and sets the benchmark for the future of refined living

Equal Opportunity Statement

Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.