Student Experience – Admissions & Growth (South Asian Market)

LSBU; Ajman; On-site; AED 146,896 - 201,983; Full time

Benefits offered by this job

Opportunities for ongoing professional development

Collaborative environment

Contribution to student success

Job summary

LSBU in Ajman is seeking a dedicated professional for the role of Student Experience – Admissions & Growth focused on the South Asian market. In this full-time position, you will engage with prospective students, guiding them through the admissions process to ensure a positive experience.

By offering precise programme information and assisting with documentation, you will play a vital role in supporting LSBU UAE's mission of providing personalized student experiences. Ideal candidates should have over 3 years of relevant experience and familiarity with South Asian education systems.

Qualifications

• 3+ years’ experience in student recruitment, admissions, or counselling.
• Ability to build trust with students and families.
• Proactive, flexible approach and willingness to learn.

Responsibilities

• Engage prospective students through various communication channels.
• Assist applicants with documentation and admissions guidance.
• Provide initial academic and career counselling for prospective students.

Skills

Familiarity with South Asian communities

Excellent command of Hindi or Urdu & English

Strong organisational skills

Customer service experience

Job description

Student Experience – Admissions & Growth (South Asian Market)

Location: Ajman, UAE Job Type: Full-Time Start Date: Immediate Start Department: Student Recruitment & Experience

Description

As a key member of the Student Recruitment & Experience Office, you will play a central role in supporting prospective students from the South Asian region - primarily India, Pakistan, Nepal, Sri Lanka, and Bangladesh. You will guide applicants from their initial enquiry through to registration, ensuring that every stage of the admissions journey is smooth, informative, and student-centred. This role involves delivering accurate programme information, supporting admissions and documentation processes, and driving targeted outreach and marketing initiatives within South Asian communities across the UAE and GCC. Your work will directly support LSBU UAE’s commitment to delivering a professional, warm, and personalised student experience.

Key Responsibilities Student Recruitment & Engagement

• Engage prospective students through phone calls, WhatsApp, email, and face-to-face meetings
• Provide accurate and compelling information on LSBU UAE programmes, entry requirements, and progression pathways.
• Support targeted outreach, telemarketing, and recruitment initiatives for the South Asian market.
• Represent LSBU UAE at school visits, events, community gatherings, and recruitment fairs as required.

Admissions Support

• Assist applicants with documentation, application procedures, and general admissions guidance
• Conduct timely follow-ups to improve conversion from enquiry to enrolment.
• Maintain accurate and organised applicant data within CRM and admissions systems.
• Coordinate with academic departments for file reviews and admissions decisions.

Student Experience & Counselling

• Provide initial academic and career counselling for prospective students.
• Support onboarding processes, induction events, and student engagement activities.
• Help create a supportive and inclusive environment for students transitioning from South Asian educational backgrounds.

Operational & Administrative Support

• Support the operational needs of the Student Recruitment & Experience Office.
• Prepare weekly reports, manage data logs, and support KPI tracking.
• Assist in planning and delivering faculty-led workshops, webinars, and community-focused events.

What We’re Looking For

• Strong familiarity with South Asian communities, education systems, and cultural dynamics
• Excellent command of Hindi or Urdu & English, with additional regional languages considered an advantage
• 3+ years’ experience in student recruitment, admissions, counselling, telemarketing, customer service, or similar fields.
• A confident, friendly, and professional manner with the ability to build trust with students and families
• Strong organisational skills and attention to detail
• A proactive, flexible approach and willingness to learn and grow
• Ability to work both independently and as part of a collaborative team.

Why Join LSBU UAE?

• The opportunity to contribute to the expansion of a leading British university in the UAE
• Meaningful, high-impact work supporting students’ educational and professional aspirations
• Opportunities for ongoing professional development and career advancement.
• A collaborative environment that values innovation, inclusivity, and student success.