Campus Transport Support Officer

LSBU; Ajman; On-site; AED 60,000 - 85,000; Full time

Benefits offered by this job

Opportunities for professional development

Supportive and collaborative team environment

Job summary

A leading university in the UAE is seeking a Campus Transport Support Officer. In this role, you will coordinate transport services for students, ensuring efficiency and safety. You will liaise between transport vendors and students, address issues, and maintain adequate records. The ideal candidate will have 2-3 years of logistics experience, excellent communication skills, and proficiency in Microsoft Office. Join a supportive team focused on enhancing the campus experience for students.

Qualifications

• Minimum 2 - 3 years of experience in logistics or transport coordination.
• Strong organisational skills and ability to manage multiple tasks.
• Experience within an educational institution or transport environment.

Responsibilities

• Coordinate daily bus schedules and liaise with transport vendors.
• Serve as a point of contact for student transport enquiries.
• Ensure compliance with university policies and safety monitoring.

Skills

Logistics coordination

Problem solving

Communication skills in English

Organisational skills

Microsoft Office proficiency

Attention to detail

Job description

Campus Transport Support Officer

Location: Ajman, UAE Job Type: Full-Time Start Date: Immediate Department: Student Recruitment & Experience

Description:

About the Role

As a Campus Transport Support Officer at LSBU UAE, you will be responsible for coordinating and supporting the safe, reliable, and efficient transport services provided to students. You will act as the key liaison between transport providers, students, and the university’s operations team, ensuring smooth daily bus operations and high service standards.

This role requires strong organisational skills, attention to detail, and the ability to manage logistics efficiently. Your work will directly contribute to student satisfaction, safety, and the overall campus experience.

Key Responsibilities

Transport Coordination & Operations

• Coordinate daily bus schedules, routes, and pick up/drop off points.
• Liaise with transport vendors to ensure timely and safe operations.
• Monitor attendance and utilisation of transport services.
• Address and resolve transport related issues promptly and professionally.
• Support route optimisation based on student demand and operational efficiency.

Student Support & Communication

• Serve as the main point of contact for student transport enquiries.
• Provide clear information regarding schedules, policies, and updates.
• Manage transport registrations and maintain accurate records of enrolled students.
• Communicate timely updates in case of delays, route changes, or emergencies.

Compliance & Safety Monitoring

• Ensure all transport operations comply with university policies and UAE transport regulations.
• Monitor safety standards, driver conduct, and vehicle condition in coordination with vendors.
• Report incidents or concerns to the Operations Manager and maintain proper documentation.
• Assist in developing transport guidelines and service improvement plans.

Data Management & Reporting

• Maintain accurate transport databases and route lists.
• Prepare weekly and monthly utilisation and performance reports.
• Track service feedback and suggest improvements.
• Support budget tracking related to transport operations.

Event & Special Transport Coordination

• Coordinate additional transport requirements for university events, field visits, and special activities.
• Manage temporary route adjustments during exams or peak enrolment periods.

What We’re Looking For

• A minimum of 2 - 3 years’ experience in logistics, transport coordination, operations, or administrative support.
• Strong organisational and problem solving skills.
• Excellent communication skills in English.
• Ability to manage multiple tasks in a fast paced environment.
• Proficiency in Microsoft Office and data management systems.
• A high level of responsibility, professionalism, and attention to detail.
• Ability to respond calmly and effectively to operational challenges.
• Experience within an educational institution or transport environment.

Why Join LSBU UAE?

• Contributing to a safe and efficient campus environment.
• Working in a supportive and collaborative team.
• Opportunities for professional development and growth.
• Being part of a dynamic institution focused on student success and service quality.

Apply Now
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