Strategic Planning & Customer Care Leader

Tanqeeb; Abu Dhabi; On-site; AED 240,000 - 360,000; Full time

Job summary

Horizon Jebel Ali Terminals is seeking a Planning & Customer Care Manager to optimize terminal operations through precise scheduling of activities and alignment with subcontractors. You will safeguard assets, maintain stock records, and drive customer satisfaction by coordinating with clients and external partners.

The role requires a BSC in engineering and 5–6 years in a similar capacity, ideally in oil & gas, with strong planning, organizing and problem-solving skills.

Qualifications

• BSC in an Engineering discipline (preferably Chemical).
• 5–6 years of experience in a similar capacity, preferably in oil & gas.
• Strong interpersonal and management skills.

Responsibilities

• Plans and coordinates terminal activities and schedules to optimize operations.
• Manages client accounts and ensures timely communication with customers and stakeholders.
• Coordinates storage & inventory activities and ensures stock accuracy across the terminal.
• Ensures compliance with safety data sheets and related regulatory requirements.
• Communicates and aligns with third parties and government entities to meet customer needs.
• Maintains stock reporting and supports full occupancy targets by timely notifications.

Skills

Interpersonal skills

Management

Planning

Organizing

Problem solving

Customer focus

Education

BSC in Engineering (preferably Chemical)

Job description

Horizon Jebel Ali Terminals is seeking a Planning & Customer Care Manager to optimize terminal operations through precise scheduling of activities and alignment with subcontractors. You will safeguard assets, maintain stock records, and drive customer satisfaction by coordinating with clients and external partners.

The role requires a BSC in engineering and 5–6 years in a similar capacity, ideally in oil & gas, with strong planning, organizing and problem-solving skills.