Strategic Key Account Manager - Elevators & Escalators

KONE Middle East UAE; Sharjah; On-site; AED 120,000 - 160,000; Full time

Job summary

KONE Middle East UAE is seeking an energetic Key Account Manager based in Sharjah to handle Service Sales within the Sharjah & Northern Emirates region. The role involves developing customer relationships, ensuring satisfaction, and managing sales opportunities.

Applicants should have a Bachelor’s Degree in engineering and a minimum of 5 years in sales or account management. Ideal candidates will have strong analytical skills and be passionate about sales and new technologies.

Qualifications

• Minimum 5 years experience in Complex Sales Process Management, Business Development or Key Account Management.
• Experience managing key accounts and major projects is essential.
• Ability to interpret and analyze customer needs.
• Passion for sales with a proven track record.
• Excellent English communication and presentation skills.

Responsibilities

• Develop and create customer relationships in your area of responsibility.
• Ensure customer satisfaction and solve complaints.
• Document and maintain customer and contact information.
• Generate opportunities to meet sales budget and pricing targets.
• Validate contract contents in line with negotiation outcomes.
• Keep CRM updated with opportunities, tasks, and visits.

Skills

Customer relationship management

Sales process management

Negotiation skills

Business development

Analytical skills

Education

Bachelor’s Degree preferably in engineering

Job description

KONE Middle East UAE is seeking an energetic Key Account Manager based in Sharjah to handle Service Sales within the Sharjah & Northern Emirates region. The role involves developing customer relationships, ensuring satisfaction, and managing sales opportunities.

Applicants should have a Bachelor’s Degree in engineering and a minimum of 5 years in sales or account management. Ideal candidates will have strong analytical skills and be passionate about sales and new technologies.