Strategic Client Success & Delivery Lead

Simplysolved; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

Simplysolved is looking for an Account Manager in Dubai to serve as the primary contact for clients. The role involves managing client relationships, monitoring service delivery, and ensuring high client satisfaction. The ideal candidate will possess strong communication skills and have a background in Account Management, along with experience in B2B service sectors.

The position requires a Bachelor's degree and at least 3–5 years of relevant experience, making it essential for candidates to have strong organizational and problem-solving capabilities.

Qualifications

• Minimum 3–5 years of experience in Account Management or related role.
• Experience managing multiple client accounts simultaneously.
• B2B service industry experience is preferred.

Responsibilities

• Serve as primary contact for assigned clients and maintain relationships.
• Coordinate with delivery teams to ensure services are delivered on time.
• Monitor client satisfaction and develop action plans to improve service.

Skills

Strong client relationship management skills

Excellent communication skills

Organizational skills

Problem-solving skills

Proficiency in CRM systems

Education

Bachelor's Degree in a related field

Tools

Microsoft Office

Job description

Simplysolved is looking for an Account Manager in Dubai to serve as the primary contact for clients. The role involves managing client relationships, monitoring service delivery, and ensuring high client satisfaction. The ideal candidate will possess strong communication skills and have a background in Account Management, along with experience in B2B service sectors.

The position requires a Bachelor's degree and at least 3–5 years of relevant experience, making it essential for candidates to have strong organizational and problem-solving capabilities.