Strategic Account Manager

TrendMicro; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

TrendAI, the enterprise AI security arm of Trend Micro, seeks a Strategic Account Manager for UAE major enterprise accounts. You will drive proactive sales of TrendAI products, engage clients directly, and partner with resellers and Global System Integrators to meet quota.

You will manage client relationships at the C-level, align IT/cybersecurity roadmaps, and forecast opportunities. A strong background in security, cloud, and virtualization is essential for success in this role.

Qualifications

• 5+ years’ experience in Account Management in IT/security
• Experience with Oil & Gas, Government, BFSI, Commercial sectors
• Ability to engage at the C-level
• Knowledge of cybersecurity, networking, IT products and market competitors
• Strong virtualization and cloud-based solutions knowledge
• Proven track record in large account sales and forecasting

Responsibilities

• Act as the account lead for assigned major enterprise clients.
• Identify needs, advise on IT and cybersecurity goals, and advocate best practices.
• Collaborate with cross-functional teams to address client objectives.
• Develop and manage accurate forecast and account plans.
• Maintain knowledge of industry trends and competitor posture.
• Engage with industry events and manage client documentation in CRM.

Skills

Account management

Cybersecurity solutions

Networking

IT products

Virtualization

Sales forecasting

Education

Bachelor's degree in Engineering/IT/Management

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly.

POSITION OVERVIEW

The Strategic Account Manager (SAM) with [UAE] will focus on proactively selling TrendAI products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES

• Act as the account lead for assigned accounts based on the Client Value Proposition
• Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives
• Provide back up and support to client teams where required
• Recognized as the go-to person internally on the own client portfolio
• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics
• Pro-actively engage and drive opportunities with respective enterprise customers
• Develop and manage a reliable forecast and ensure disciplined use of TrendAI sales forecasting, account plans and customer relationship tools
• Maintain sound knowledge of the industry, trends and the competitive posture of TrendAI and other industry leaders regarding software product offerings and support services

SECONDARY RESPONSIBILITIES

• Participate in industry conferences, trade shows and seminars, as required
• Participate in the planning and execution of programs designed to promote TrendAI’s activities
• Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

• 5+ years’ experience in Account Management in Information Technology / Security solutions companies
• Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors
• Ability to effectively engage at the C level
• Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market
• Strong knowledge of Virtualization and cloud-based solutions preferred
• Pattern of quantifiable success in large account management and selling strategies
• Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred

TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy. We embrace change, empower people, and encourage innovation.

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. Trusted by the largest enterprises and governments across 185 countries, TrendAI™ secures the entire organization, from identities to infrastructure to data. We embrace change, empower our people, and foster innovation in an increasingly connected world. Our diverse, multicultural workforce is at the heart of our global success. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. Explore working at TrendAI™ AI Fearlessly.