Strategic Academic Operations & Analytics Coordinator

Ajman University; United Arab Emirates; On-site; AED 120,000 - 180,000; Full time

Job summary

Ajman University in the United Arab Emirates seeks a Coordinator, Academic Operations & Analytics to advance accreditation readiness and strategic institutional reporting. Reporting to the Dean, you will provide advanced operational analytics and cross-functional coordination to improve College performance.

Key duties include developing dashboards and KPI reports, overseeing procurement for labs and academic software, coordinating governance processes, and supporting dean-led strategic

Qualifications

• Bachelor's degree in Business Administration, Engineering, Information Systems, Data Analytics, or related field.
• Master's degree preferred.
• Minimum 5 years of relevant experience in academic administration, institutional research, or operational analytics in higher education.
• Experience supporting accreditation cycles (ABET, CAA, WSCUC) preferred.

Responsibilities

• Oversee academic operations, procurement for labs, and software alignment with budgets.
• Track and improve administrative workflows for efficiency and compliance.
• Lead accreditation planning and end-to-end cycles (ABET, CAA, WSCUC).
• Develop dashboards and KPI reports to support decision making.
• Coordinate faculty promotion, evaluation, and governance records.
• Resolve complex student cases with relevant departments and ensure timely outcomes.
• Support dean with strategic projects and reports.

Skills

Data analysis

Dashboarding

Excel

Power BI

Tableau

SIS/ERP knowledge

Education

Bachelor's degree in Business Administration or related field

Master's degree (preferred)

Tools

Excel

Power BI

Tableau

SIS/ERP knowledge

Job description

Ajman University in the United Arab Emirates seeks a Coordinator, Academic Operations & Analytics to advance accreditation readiness and strategic institutional reporting. Reporting to the Dean, you will provide advanced operational analytics and cross-functional coordination to improve College performance.

Key duties include developing dashboards and KPI reports, overseeing procurement for labs and academic software, coordinating governance processes, and supporting dean-led strategic