Store Tech Engineer: Retail IT & POS Solutions

LVMH Group; United Arab Emirates; On-site; AED 180,000 - 300,000; Full time

Job summary

Sephora is seeking a Store Technology Engineer to provide remote and in-field IT support for stores across the UAE and regional markets. You will handle store infrastructure, network connectivity, POS hardware, and store applications, while coordinating with vendors and internal teams to ensure business continuity.

The role requires 7+ years in IT support or retail technology operations, strong English communication, and a proactive, service-oriented mindset.

Qualifications

• 7+ years in IT support or store technology operations.
• English language mandatory for communication.
• Arabic and French are a plus.

Responsibilities

• Provide remote and in-field technology support for Sephora stores in UAE and region.
• Manage store infrastructure, network connectivity, POS hardware, and store applications.
• Coordinate with vendors and internal teams for onboarding, maintenance and outages.

Skills

IT support

Store technology operations

Vendor coordination

English communication

Arabic language

French language

Problem solving

Tools

Ivanti/WSO

Microsoft 365 / O365

POS systems

Job description

Sephora is seeking a Store Technology Engineer to provide remote and in-field IT support for stores across the UAE and regional markets. You will handle store infrastructure, network connectivity, POS hardware, and store applications, while coordinating with vendors and internal teams to ensure business continuity.

The role requires 7+ years in IT support or retail technology operations, strong English communication, and a proactive, service-oriented mindset.