Store Manager: Drive Sales, Lead Team & Customer Experience

Al-Futtaim; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Al-Futtaim Retail in Dubai seeks an experienced Store Manager to own store performance, drive sales, and lead a high-performing team. You will set the pace from the front, ensure loss prevention, and maintain exceptional customer experience across all store operations.

Ideal candidates have 1–2 years of store management success, strong English communication, and proven ability to coach and develop teams while upholding company policies and reporting standards.

Qualifications

• High school education or equivalent preferred.
• 1–2 years’ experience as a Store Manager with a track record of results.
• Experience building and developing high-performing teams.
• Strong command of business English (written and verbal).
• Solid systems and reporting capability (Outlook, Excel, SAP).
• Strong numeracy and literacy skills.

Responsibilities

• Take full ownership of store performance across sales, conversion, payroll, and shrink.
• Drive results through clear, actionable commercial strategies.
• Track performance daily and act fast to close gaps and maximize opportunities.
• Run a tight operation—stock, systems, and standards always on point.
• Protect company assets through disciplined inventory and loss prevention control.
• Ensure full compliance with company policies and operational procedures.
• Build a strong team—hire smart, develop consistently, retain top talent.
• Coach with intent: elevate selling skills, product knowledge, and accountability.
• Keep the team aligned and energized through clear, regular communication.
• Set the standard for a high-energy, customer-first environment.
• Lead on the floor—engage, sell, and support your team in real time.
• Deliver impactful visual merchandising and maintain a store that looks and feels exceptional.

Skills

Store management

Leadership

Sales strategy

Customer experience

Business English

Education

High school education

Tools

Outlook

Excel

SAP

Job description

Al-Futtaim Retail in Dubai seeks an experienced Store Manager to own store performance, drive sales, and lead a high-performing team. You will set the pace from the front, ensure loss prevention, and maintain exceptional customer experience across all store operations.

Ideal candidates have 1–2 years of store management success, strong English communication, and proven ability to coach and develop teams while upholding company policies and reporting standards.