Store Manager - Al-Futtaim Group - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 133,920 - 178,560; Full time

Benefits offered by this job

Continuous learning and career growth

Dynamic retail environment

Performance-based rewards

Job summary

AlFuttaim in Dubai is seeking a Store Manager to oversee overall store performance, focusing on sales growth and customer satisfaction. The role involves leading and motivating a team, ensuring high merchandising standards, and maintaining operational excellence.

The ideal candidate will have a minimum of 2 years in a leadership role within retail, showcasing strong leadership and customer service skills. This full-time position offers the chance to work in a respected business group in the UAE.

Qualifications

• Minimum 2 years of experience as an Assistant Store Manager or equivalent leadership role in retail.
• Proven track record in achieving sales and profitability goals.
• Strong leadership, communication, and people management skills.
• Excellent customer service orientation and operational acumen.

Responsibilities

• Lead, train, and motivate the store team to achieve sales, service, and operational excellence.
• Recruit and develop high-performing staff and ensure succession planning for key roles.
• Conduct regular briefings and meetings to communicate performance targets and company objectives.
• Ensure an exceptional customer experience through active engagement and coaching.
• Achieve and exceed sales, profitability, and operational KPIs.

Skills

Retail operations and sales management

Customer relationship management

Team leadership and coaching

Inventory and loss control

Visual merchandising and performance monitoring

Education

High school diploma or equivalent

Higher education preferred

Tools

Microsoft Office

SAP

Job description

Store Manager - Al-Futtaim Group - Dubai, UAE

Position Overview

The Store Manager is responsible for managing overall store performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence. This role involves leading a motivated team, ensuring high merchandising standards, optimizing resources, and maintaining smooth daily operations. The Store Manager plays a key role in driving business results through leadership, planning, and superior customer engagement.

Job Details

• Country: UAE
• City: Dubai
• Industry: Retail
• Function: Store-Branch Management
• Salary: 12000-16000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full-time

Key Responsibilities

• Lead, train, and motivate the store team to achieve sales, service, and operational excellence.
• Recruit and develop high-performing staff and ensure succession planning for key roles.
• Conduct regular briefings and meetings to communicate performance targets and company objectives.
• Ensure an exceptional customer experience through active engagement, feedback, and coaching.
• Maintain presence on the sales floor to support the team and assist customers.
• Implement and maintain visual merchandising, promotional displays, and store layout standards.
• Achieve and exceed sales, profitability, and operational KPIs including shrinkage and conversion targets.
• Control operating costs, manage payroll, and monitor inventory accuracy.
• Ensure compliance with company policies, loss prevention measures, and safety standards.
• Oversee all in-store operations, including stock management, returns, and daily cash handling.
• Foster a positive team culture built on collaboration, respect, and accountability.

Ideal Profile

• High school diploma or equivalent required; higher education preferred.
• Minimum 2 years of experience as an Assistant Store Manager or equivalent leadership role in retail.
• Proven track record in achieving sales and profitability goals.
• Strong leadership, communication, and people management skills.
• Excellent customer service orientation and operational acumen.
• Proficiency in Microsoft Office applications and SAP.
• Ability to handle physical tasks and work extended retail hours as required.

Skills Set

• Retail operations and sales management
• Customer relationship management
• Team leadership and coaching
• Inventory and loss control
• Visual merchandising and performance monitoring

Why Join Us

• Be part of one of the UAE's most respected and diversified business groups.
• Work in a dynamic retail environment representing world-class brands.
• Access continuous learning, career growth, and performance-based rewards.
• Contribute to a customer-focused culture grounded in integrity and collaboration.

About the Company

Al-Futtaim Group, founded in the 1930s, is one of the most diversified and successful privately held companies in the Middle East. Headquartered in Dubai, the Group operates across automotive, retail, real estate, finance, and healthcare sectors. Partnering with over 200 leading global brands and employing more than 35,000 professionals across 20 countries, Al-Futtaim continues to deliver excellence, innovation, and customer satisfaction across all its divisions.