Store Manager

FashionUnited; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

FashionUnited in Dubai is seeking an energetic Store Manager to lead front-line staff, ensure top customer service, and maximise sales through skilled coaching and process adherence.

You will oversee store procedures, merchandising, stock control, and loyalty program campaigns, with a focus on creating a fashionable, welcoming environment and meeting daily, weekly, and monthly targets.

The role requires readiness for extended hours and hands-on supervision.

Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target
• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensure minimal stock loss manage stockrooms
• Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times
• Apply creative techniques to achieve / exceed the store sales target
• Ensure has the required stock levels to maximize the sales
• Weekly audit the store administration and resolve discrepancies if any
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Supervise the store and provide feedback to the Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store operations responsibility
• Must be physically fit to stand for extended hours and heavy lifting

Job description

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales


• Implement operating procedures at the store as per the company and Brand standards


• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales


• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

POSITION OBJECTIVE

• Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales


• Implement operating procedures at the store as per the company and Brand standards


• Promote the Loyalty Program of the company for maximizing loyalty and repeat sales


• Provide feedback to the Area Manager and Operations Manager with regards to employees and products

Key Responsibilities

• Brief and guide the staff on achievement of the daily / weekly / monthly sales target


• Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss


• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs


• Ensure minimal stock loss manage stockrooms


• Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times


• Apply creative techniques to achieve / exceed the store sales target


• Ensure has the required stock levels to maximize the sales


• Weekly audit the store administration and resolve discrepancies if any


• Manage the daily roaster, leave and grievances of the retail staff


• Maintain the visual merchandising standards at the stores all the time as per set VM standards


• Promote the Club Apparel Loyalty Program of the company for repeat sales


• Supervise the store and provide feedback to the Area Manager with regards to the employees and products


• Ensure awareness and vigilance at all times of security in the store without any negligence


• Must be updated about the various brands of the group for suggestive selling to the customers


• End to end store operations responsibility


• Must be physically fit to stand for extended hours and heavy lifting