Department Manager

Apparel Group; United Arab Emirates; On-site; AED 78,120 - 100,440; Full time

Job summary

Apparel Group in the United Arab Emirates is seeking a store supervisor to lead a busy retail team and uphold fashion standards. You will ensure staff provide excellent customer service, stay current with new products and trends, and support the Store Manager in implementing procedures.

Responsibilities include maintaining VM standards, promoting the loyalty program, monitoring store administration, managing rosters and leaves, ensuring policy compliance, prioritising security, and covering

Responsibilities

• Must be fashionable, well‑groomed and possess updated product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensuring the retail staff has the skill to provide the highest levels of customer service for maximizing the sales
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
• Ensure the brand and company’s policies and procedures are adhered to by all the staff at all times
• Regularly audits own store administration and resolves any issues
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store responsibility in absence of Store Manager
• Must be physically fit to stand for extended hours and heavy lifting

Job description

Responsibilities

• Must be fashionable, well‑groomed and possess updated product knowledge to ensure minimal stock loss
• Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
• Ensuring the retail staff has the skill to provide the highest levels of customer service for maximizing the sales
• Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
• Ensure the brand and company’s policies and procedures are adhered to by all the staff at all times
• Regularly audits own store administration and resolves any issues
• Manage the daily roaster, leave and grievances of the retail staff
• Maintain the visual merchandising standards at the stores all the time as per set VM standards
• Promote the Club Apparel Loyalty Program of the company for repeat sales
• Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
• Ensure awareness and vigilance at all times of security in the store without any negligence
• Must be updated about the various brands of the group for suggestive selling to the customers
• End to end store responsibility in absence of Store Manager
• Must be physically fit to stand for extended hours and heavy lifting