Sr. Specialist Retail Media Billing & Operations

Talabat Holding; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Talabat Holding in Abu Dhabi is seeking a Billing & Invoicing Specialist to manage digital media payments and ensure invoices and insertion orders are accurate and timely.

You will coordinate with finance, partners, and suppliers, maintain records, and drive process improvements using Excel, Google Sheets, and CRM systems. The role requires meticulous attention to detail, strong communication, and the ability to meet deadlines in a fast-paced environment.

Qualifications

• 3–4 years minimum in supervising digital media payments.
• Billing and invoice management experience.
• Excellent communication with clear level of detail.
• Able to meet deadlines and manage workload efficiently.
• Collaborative with a large team; experience across markets is beneficial.
• Strong organizational skills and attention to detail.
• Proficiency in Excel and Google Sheets.
• Experience with CRM systems (Salesforce, HubSpot).
• Ability to leverage AI for workflow efficiency.
• Proactive and problem-solving mindset.

Responsibilities

• Receive and sort incoming bookings with attention to detail.
• Ensure partner information is accurate and complete.
• Track and match booking orders to media activations.
• Maintain, update and manage all documentation of media bookings.
• Monitor and resolve financial discrepancies between spend and investment.
• Follow up on invoice creation with finance teams.
• Create and issue insertion orders matched to bookings.
• Share insertion orders with relevant team members to implement campaigns.
• Collect invoices after creation from finance teams and share with partners and suppliers.
• Handle supplier billing invoicing concerns and follow ups.
• Check the validity of booking orders & invoices.
• Manage communication with key members about invoicing inputs.
• Document discussion points and action items; ensure tasks are actioned.
• Serve as main contact for inquiries related to billing and invoicing.
• Review invoices for accuracy before sending to partners and suppliers.
• Prepare monthly reports for invoicing status and missing invoices.
• Follow up on collecting payments from suppliers.
• Financial forecasting & reconciliation skills.
• Work with Salesforce and other CRM tools for tasks.

Skills

Excel

Google Sheets

CRM systems

Salesforce

HubSpot

Communication skills

Time management

Problem solving

Data reporting

Proactivity

Tools

Salesforce

HubSpot

Job description

Job description

About the opportunity

What's on your plate?

• Assume the responsibility of receiving sorting incoming bookings with attention to detail

• Ensuring partner & supplier information is accurate and complete & requesting any missing information

• Tracking and matching of booking orders to relevant media activations

• Maintain, update and manage all documentation of media bookings

• Monitor and resolve financial discrepancies between spend and investment of advertising activations

• Follow up on creation of invoices on a timely and recurring basis with finance teams

• Create and issue insertion orders matched to bookings

• Share insertion orders with relevant team members to implement campaigns

• Collecting invoices after creation from finance teams and sharing them with partners & suppliers for media investments

• Handle supplier billing invoicing concerns and follow ups

• Check the validity of booking orders & invoices

• Manage communication with key members to relay relevant and beneficial inputs relating to invoicing and billing

• Support the direct team with necessary inputs and resources relating to campaigns and ensuring that all discussion points are documented and actioned appropriately

• Function as the main point of contact for inquiries related to billing and invoicing

• Review invoices to ensure that they are accurate and complete before sending them to partners and suppliers

• Preparing monthly reports for invoicing status, missing invoices and sent invoices

• Following up on collecting payments from suppliers

• Financial forecasting & reconciliation skillset

• Ability to work with and project manage salesforce and CRM tools

What you need to be successful

What did we order?

• 3–4 years experience minimum supervising and managing digital media payments. Previous media agency experience preferred.

• Proven track record and experience with billing and invoice management

• Excellent communication skills, able to provide clear level of detail for requests

• Able to work towards deadlines & manage time and workload efficiently

• Experience working collaboratively with a large team. Experience across different markets is beneficial.

• Organization & eye for detail. Able to track progress and completion of activities while working towards deadlines & managing time and workload efficiently.

• Proactivity/taking the initiative: achieves ambitious but realistic goals

• Problem solving: Autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution

• Foster deep trust and understanding with agency and partner teams where necessary

• Contribute to great teamwork in your immediate team

• Proficiency with Excel and Google Sheets for data organization, tracking, and reporting

• Experience with CRM or business systems (Salesforce, HubSpot, or similar); ability to learn new platforms quickly

• Excellent written and verbal communication; ability to communicate across both business and finance functions

• Ability to implement work with AI and implement workflows that make daily tasks more efficient

Who we are

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

Key Competencies:

• Reliability: Consistently follows processes, meets deadlines, and delivers accurate outputs

• Problem-Solving: Identifies discrepancies and issues; escalates appropriately with context and suggested solutions

• Strong organizational skills: Ability to manage multiple processes and deadlines simultaneously

• Detail-oriented: Ability to identify discrepancies and follow issues through to resolution and demonstrates exceptional care with data, catches and prevents errors

• Collaborative mindset with comfort working across departments and building working relationships

What Success Looks Like:

• Finance team receives complete, accurate, organized booking information with minimal requests for clarification

• Month-end closing runs smoothly with all invoices compiled, reconciled, and documented on schedule along with proof of execution

• Improved collections rate month on month and streamlined ways of working with external stakeholders with minimal to zero issues