Sr. Manager Logistics Fleet Partnerships

Delivery Hero; Dubai; On-site; AED 220,000 - 340,000; Full time

Job summary

talabat is seeking a Strategic Partner Management & Growth leader to strengthen fleet partner relationships across the region and implement a structured account framework. You will drive regional expansion, lead cross-functional teams, and use data insights to guide performance and loyalty strategies for key partners.

In this role you will advocate for rider wellbeing, collaborate with regional product and data teams, and build scalable processes that maximize partner value and ecosystem growth

Qualifications

• Proven experience in fleet partner management, logistics or operations.
• Proven experience in leading a team and cross-functional leadership.
• Ability to mobilize teams collaboratively with no formal authority.
• Ability to build and manage strong relationships with external partners and internal stakeholders.
• Excellent problem-solving abilities, high analytical skills and a strategic mindset.

Responsibilities

• Develop and implement a structured account management framework to strengthen relationships with key fleet partners across the region.
• Oversee fleet partner performance evaluation leveraging data insights to drive continuous improvement.
• Work with cross-functional teams to address fleet partner challenges and advocate for rider wellbeing.
• Identify and grow key fleet partners to expand regionally and evolve them into regional operations.
• Establish mechanisms to grow valuable fleet partners and increase loyalty to talabat.

Skills

Fleet partner management

Logistics operations

Team leadership

Cross-functional collaboration

Data-driven decision making

Stakeholder management

English fluency

Arabic language

Job description

Whats On Your Plate

Strategic Partner Management & Growth:

• Develop and implement a structured account management framework to strengthen relationships with key fleet partners across the region
• Oversee fleet partner performance evaluation leveraging data insights to drive continuous improvement and refine performance pillars and reward systems
• Work closely with cross-functional teams to address fleet partner challenges drive operational excellence and advocate for rider wellbeing through our fleet partners
• Identify and grow key fleet partners to expand regionally owning account management for those that evolve into regional operations
• Establish mechanisms to grow the most valuable fleet partners to ring-fence and increase their loyalty to talabat

Fleet Partner Compliance & Operations:

• Own and drive fleet partner compliance across the region ensuring adherence to contractual operational and regulatory standards
• Support the coordination between Regional Logistics Product and Data Science teams to define build and enhance fleet partner-related logistics productsDrive automation and process improvements to optimize fleet operations and performance tracking

Analytics & Performance Optimization:

• Provide analytical and expertise support to local teams in their drive to optimize fleet partnerships and enhance the partner value proposition
• Establish and scale communication channels analytics and insights to drive regional performance improvements
• Define and establish a drumbeat structure for managing and tracking fleet partner performance across the region

Team Leadership & Fleet Partners Advocacy:

• Lead the regional fleet partnerships team by setting the vision and roadmap for department
• evolution coaching and guiding the team to bring this vision to life and developing their capabilities and skills
• Advocate and provide visibility of fleet partners role in supporting the ecosystem growing talabat and leading the way in trailblazing the industry; within talabat and with external regulators

Qualifications :

What Did We Order

• You are a self-starter and take a high degree of ownership
• Proven experience in fleet partner management logistics or operations
• Proven experience in leading a team and cross-functional leadership
• Ability to mobilize teams collaboratively with no formal authority
• Ability to build and manage strong relationships with external partners and internal stakeholders
• Excellent problem-solving abilities high degree of analytical skills and a strategic mindset to drive long-term improvements
• Fluency in English strong preference for a native Arabic speaker

Remote Work :

No

Employment Type :

Full-time