Specialist-Technical Services(UAEN) - Aldar Retail Management

ALDAR; Al Ain; On-site; AED 150,000 - 230,000; Full time

Job summary

Aldar is seeking a Specialist - Technical Services to lead HVAC and MEP oversight across large-scale retail assets in the UAE. You will guide external FM providers, review CAPEX and fit-out activity, and ensure compliance with health and safety standards.

The role requires a Bachelor's in Engineering and a minimum of four years in technical/operational FM roles, with strong analytical and negotiation skills.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related discipline) required.
• Minimum 4 years of experience in technical/operational Hard & Soft FM roles in large developments.
• Strong knowledge of HVAC, BMS, FA/FF and MEP systems; familiarity with tendering and vendor management.

Responsibilities

• HVAC & MEP Oversight: manage mall HVAC system and review tenant area modifications.
• Facility Management Operations: assist in fit-out delivery, CAPEX reviews, asset registers, lifecycle reports.
• Compliance & Stakeholder Coordination: ensure health, safety and policy adherence; manage SLA performance and vendor relations.

Skills

HVAC

BMS

MEP systems

Contract tendering

Vendor management

Fit-out compliance

Asset lifecycle

Problem solving

Analytical thinking

Project coordination

Education

Bachelor’s degree in Engineering

Job description

Join Aldar Retail Management – Where Talent Meets Opportunity!

At Aldar Retail Management, we’re shaping the future of retail across the UAE. From managing vibrant F&B destinations to delivering world-class shopping experiences, we’re redefining how communities connect, shop, and thrive. Our people are at the heart of everything we do - driven by collaboration, excellence, and innovation. If you’re ready to bring your expertise to a dynamic organization, a forward-thinking team and make an impact in one of the region’s leading retail environments, this is your opportunity to be part of something extraordinary

Job Purpose:

The Specialist - Technical Services supports the implementation of the overall technical services strategy by providing guidance on Hard & Soft FM operations. This includes managing HVAC and MEP systems, overseeing fit-out reviews, supporting tender evaluations, and ensuring compliance across technical service delivery within large-scale retail and mixed-use assets

Key Responsibilities:

HVAC & MEP Oversight:

• Responsible for the mall’s complete HVAC system, ensuring optimal performance at all times.
• Review and approve HVAC modifications within tenant areas to ensure system compatibility.
• Oversee other MEP systems including BMS, vertical transportation, fire alarm/firefighting, and general building infrastructure.
• Scope, review, and evaluate Hard & Soft FM service tenders in alignment with strategic goals.
• Provide technical input during contract negotiations and recommend technically sound bids.
• Guide both internal teams and external FM service providers on Hard FM operations and best practices.

Facility Management Operations:

• Assist in managing overall facility operations and fit-out delivery across assigned properties.
• Review and administer capital improvement works (CAPEX), including budgeting and approvals.
• Support the development and maintenance of updated asset registers and lifecycle reports.
• Assist in monitoring annual Hard FM budgets in line with SLAs and business models.

Compliance & Stakeholder Coordination:

• Ensure adherence to health, safety, and compliance policies across assets.
• Maintain and enhance service provider relationships to improve performance and SLA delivery.
• Actively review and approve tenant fit-out documentation for compliance and integration.
• Contribute to service provider evaluations and assist in refining SLA performance.

Qualifications:

• Bachelor’s degree (BSc) in Engineering (Mechanical, Electrical, or related discipline).

Experience:

• Minimum 4 years of experience in technical/operational Hard & Soft FM roles, preferably in large mixed-use developments or shopping malls.

Skills:

• In-depth knowledge of HVAC, BMS, FA/FF, and other MEP systems.
• Experience with Hard & soft FM contract tendering, evaluation, and vendor management.
• Familiarity with fit-out requirements, building compliance, and asset lifecycle planning.
• Ability to conduct research and define technical standards and manning models.
• Effective conflict resolution and negotiation capabilities.
• Analytical thinker with a structured approach to technical problem-solving.
• Organized and methodical with the ability to prioritize tasks effectively.
• Detail-oriented and committed to operational excellence.
• Strong sense of ownership and responsibility for systems performance and compliance.