Specialist Partnership Campaigns

Delivery Hero; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Delivery Hero’s tMart team seeks a Sr. Specialist in Campaign Management & Content to own content hygiene, drive data-informed merchandising, and lead end-to-end campaign planning across marketing, supply chain, category management and tech.

The role requires analytical, commercially-minded professionals who translate performance data into actionable strategy while ensuring seamless cross-functional collaboration. English fluency is essential; Arabic is a plus.

Qualifications

• At least 45 years of experience in campaign management, content e-merchandising, or a related commercial role (digital/e-commerce).
• Highly numbers-oriented with daily data analysis for KPIs and performance metrics.

Responsibilities

• Own daily app audit checks and fix content errors and broken placements on the same day.
• Maintain in-app content hygiene across touchpoints for accuracy and brand consistency.
• Manage end-to-end campaign execution from briefing to post-live QC and issue resolution.
• Own weekly/monthly campaign planning aligned with the trade marketing calendar and deadlines.
• Collaborate with marketing to align on monthly trade calendar and ensure assets are shared proactively.
• Conduct post-campaign analysis measuring KPIs and translate learnings into future planning.
• Prepare and present post-campaign insight reports to the wider team.
• Analyze in-app content performance to optimize placements and engagement.
• Coordinate with supply chain and category management to ensure campaigns are viable.
• Partner with tech/product teams to resolve platform issues and content inconsistencies.
• Own product categorisation and merchandising strategy for current and new assortment.
• Maintain high standards for image quality, product descriptions, and Arabic content accuracy.

Skills

Campaign management

Content management

Data analytics

Cross-functional collaboration

CMS platforms

English fluency

Arabic language

Tools

CMS platforms

Data dashboards

Campaign management tools

Job description

Were looking for a Sr. Specialist - Campaign Management & Content to join our tMart team the regions first cloud store concept offering 30-minute delivery of groceries at hypermarket prices now live across multiple markets in the MENA region.
The Sr. Specialist will own in-app content hygiene drive data-informed merchandising decisions lead end-to-end campaign planning and execution and ensure seamless cross-functional collaboration across marketing supply chain category management and tech. The ideal candidate is highly analytical commercially minded and thrives on turning performance data into actionable strategy.

WHATS ON YOUR PLATE

• Own daily app audit checks - proactively identifying content errors broken placements and asset inconsistencies and ensuring corrective actions are taken on the same day

• Maintain in-app content hygiene across all touchpoints: categories subcategories icons banners collections and product assets - ensuring accuracy freshness and brand consistency at all times

• Manage end-to-end campaign execution: from briefing and asset coordination to live QC post-live monitoring and issue resolution - ensuring zero-defect implementation on every deployment

• Own the weekly and monthly campaign planning calendar aligning with the trade marketing calendar and ensuring all internal deadlines are met; flag risks early and maintain a forward-looking view of upcoming campaigns

• Collaborate with the marketing team to align on the monthly trade calendar and upcoming campaigns; adhere strictly to campaign planning deadlines and ensure all required assets and information are shared proactively and in a structured manner

• Conduct structured post-campaign analysis after each activation - measuring performance against defined KPIs (CVR AOV incremental orders click-through rate) identifying patterns and trends and feeding learnings directly into future campaign planning

• Compile and present a post-campaign insight report to the wider team following each activation - clearly communicating what drove performance what underdelivered and specific recommended next steps; these findings should directly shape forward campaign planning creative direction and strategic priorities

• Analyse in-app content and asset performance on a regular cadence - using data to evaluate placement effectiveness collection visibility and customer engagement and translating findings into clear actionable optimisations

• Coordinate cross-functionally with supply chain and category management teams to anticipate stock availability flag demand risks ahead of campaign launches and ensure campaigns are commercially viable and well-supported

• Partner proactively with the tech and product teams to elevate and resolve platform issues and content inconsistencies maintaining open communication channels and agreed ways of working

• Own the product categorisation and merchandising strategy for current and new assortment - including occasion-based categories cross-merchandising opportunities and collection management; ensure all products are correctly tagged priced and discoverable

• Maintain high standards for image quality product descriptions and Arabic content accuracy ensuring all customer-facing content meets brand and localisation guidelines

WHAT DID WE ORDER

• At least 45 years of experience in campaign management content e-merchandising or a related commercial role - preferably within a digital e-commerce or Q-commerce environment

• You are highly numbers-oriented and comfortable working with data daily - whether thats tracking KPIs interpreting campaign performance metrics or using data to justify merchandising decisions. You dont make assumptions; you verify with numbers

• You are extremely detail-oriented structured and disciplined in your ways of working - you take ownership of your tasks end-to-end meet deadlines consistently and are known as someone who delivers solutions not blockers

• You are a strong cross-functional collaborator with the interpersonal skills to work effectively across marketing supply chain category management product and tech teams - aligning different stakeholders around shared timelines and commercial goals

• You have a proactive ownership mindset - you identify gaps before they are flagged take initiative on improvements without being asked and operate with a sense of urgency in a fast-moving commercially sensitive environment

• You have strong analytical and communication skills - you are comfortable presenting performance data and campaign insights to senior stakeholders and can translate complex metrics into clear actionable narratives

• Proficiency with digital tools and platforms is essential - experience with data dashboards campaign management tools and CMS platforms is highly advantageous. Fluency in English is required; Arabic is a strong plus.

Remote Work :

No

Employment Type :

Full-time