Senior Campaign & Content Merchandising Lead

Delivery Hero; Dubai; On-site; AED 180,000 - 260,000; Full time

Job summary

Delivery Hero’s tMart team seeks a Sr. Specialist in Campaign Management & Content to own content hygiene, drive data-informed merchandising, and lead end-to-end campaign planning across marketing, supply chain, category management and tech.

The role requires analytical, commercially-minded professionals who translate performance data into actionable strategy while ensuring seamless cross-functional collaboration. English fluency is essential; Arabic is a plus.

Qualifications

• At least 45 years of experience in campaign management, content e-merchandising, or a related commercial role (digital/e-commerce).
• Highly numbers-oriented with daily data analysis for KPIs and performance metrics.

Responsibilities

• Own daily app audit checks and fix content errors and broken placements on the same day.
• Maintain in-app content hygiene across touchpoints for accuracy and brand consistency.
• Manage end-to-end campaign execution from briefing to post-live QC and issue resolution.
• Own weekly/monthly campaign planning aligned with the trade marketing calendar and deadlines.
• Collaborate with marketing to align on monthly trade calendar and ensure assets are shared proactively.
• Conduct post-campaign analysis measuring KPIs and translate learnings into future planning.
• Prepare and present post-campaign insight reports to the wider team.
• Analyze in-app content performance to optimize placements and engagement.
• Coordinate with supply chain and category management to ensure campaigns are viable.
• Partner with tech/product teams to resolve platform issues and content inconsistencies.
• Own product categorisation and merchandising strategy for current and new assortment.
• Maintain high standards for image quality, product descriptions, and Arabic content accuracy.

Skills

Campaign management

Content management

Data analytics

Cross-functional collaboration

CMS platforms

English fluency

Arabic language

Tools

CMS platforms

Data dashboards

Campaign management tools

Job description

Delivery Hero’s tMart team seeks a Sr. Specialist in Campaign Management & Content to own content hygiene, drive data-informed merchandising, and lead end-to-end campaign planning across marketing, supply chain, category management and tech.

The role requires analytical, commercially-minded professionals who translate performance data into actionable strategy while ensuring seamless cross-functional collaboration. English fluency is essential; Arabic is a plus.