Spa Receptionist

Paramount Hotel Dubai; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Paramount Hotel Dubai is seeking a welcoming Spa Receptionist to join our Spa & Recreation team. You will greet guests, handle bookings and inquiries with warmth, and contribute to memorable guest experiences.

Promote spa treatments and products, coordinate with departments, and look for upsell opportunities while maintaining high standards of service and presentation.

Qualifications

• Experience in spa reception or hospitality is essential.
• Good spoken and written English.
• Strong communication and organisational skills.
• Experience in retail and treatment rebooking is a plus.

Responsibilities

• Welcome guests and members with warmth and professionalism.
• Promote spa treatments, facilities, products, and ongoing promotions.
• Manage spa reservations, telephone enquiries, and guest requests efficiently.
• Support daily spa operations while maintaining the highest standards of service and presentation.
• Coordinate with relevant departments to ensure a seamless guest experience.
• Identify opportunities to upsell spa services and encourage repeat bookings.

Skills

Customer focus

Positive attitude

English language

Communication skills

Organisational skills

Spa reception experience

Retail sales experience

Treatment rebooking experience

Job description

Paramount Hotel Dubai is looking for a welcoming, service-driven Spa Receptionist to be part of our Spa & Recreation team.

If you have a passion for guest service, a warm personality, and the ability to create memorable first impressions, this could be your next starring role!

Your Role

• Welcome guests and members with warmth and professionalism.
• Promote spa treatments, facilities, products, and ongoing promotions.
• Manage spa reservations, telephone enquiries, and guest requests efficiently.
• Support daily spa operations while maintaining the highest standards of service and presentation.
• Coordinate with relevant departments to ensure a seamless guest experience.
• Identify opportunities to upsell spa services and encourage repeat bookings.

What We’re Looking For

• A customer-focused individual with a positive and flexible attitude.
• Good spoken and written English.
• Strong communication and organisational skills.
• Previous experience in spa reception or hospitality is an advantage.
• Experience in retail sales and treatment rebooking is a plus.

Ready for your next starring role? Join Paramount Hotel Dubai and be part of a team dedicated to creating exceptional guest experiences.

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