Spa Manager - IHG Hotels Resorts - Dubai, UAE

IHG Hotels & Resorts; Dubai; On-site; AED 78,120 - 100,440; Full time

Benefits offered by this job

Supportive team culture

Strong platform for career growth

Engaging environment with innovative wellness programs

Job summary

IHG Hotels & Resorts in Dubai is seeking a Spa Manager to oversee all wellness and rejuvenation services at a luxury property. The ideal candidate will ensure high-quality guest experiences and compliance with wellness standards while leading a team focused on service quality.

With a supportive team culture and opportunities for career growth, this role is perfect for someone with a strong background in spa and wellness operations who is self-driven and detail-oriented.

Qualifications

• At least 3 years of experience in luxury spas or wellness facilities.
• Strong understanding of spa treatments, beauty products, and wellness technologies.
• Service-focused, detail-oriented, self-driven, and energetic.

Responsibilities

• Oversee all wellness, spa, and rejuvenation services.
• Monitor guest comments, resolve service concerns, and implement improvements.
• Stay current with wellness and spa industry developments.

Skills

Spa and wellness operations

Guest service excellence

Problem solving and service recovery

Team coordination

Knowledge of beauty and wellness technology

Sustainability awareness

Communication (Fluent English)

Education

High school diploma or equivalent

Hospitality diploma or degree preferred

Training in anatomy and physiology, massage therapy, beauty therapy

Job description

Spa Manager - IHG Hotels & Resorts - Dubai, UAE

Position Overview

This Spa Manager role supports a luxury IHG‑affiliated property by overseeing all wellness, spa, and rejuvenation services. The position ensures high‑quality guest experiences, compliance with wellness standards, and smooth daily operations aligned with the hotel’s service vision.

Job Details

Country: UAE
City: Dubai
Industry: Hospitality and Tourism
Function: Health Care
Salary: 7000-9000 (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Maintain full understanding of the hotel's wellness philosophy and lead spa operations accordingly
• Stay current with wellness and spa industry developments to enhance guest offerings
• Ensure spa treatments, classes, and wellness facilities remain relevant and high‑quality
• Review and assess equipment and treatment standards to meet sustainability and wellness objectives
• Maintain performance benchmarks, service guidelines, and quality standards
• Monitor guest comments, resolve service concerns, and implement improvements
• Support continuous rejuvenation and innovation within the spa experience
• Ensure adherence to operational, safety, and hygiene requirements for all spa activities

Ideal Profile

• High school diploma or equivalent with at least 3 years of experience in luxury spas or wellness facilities
• Hospitality diploma or degree preferred
• Training in anatomy and physiology, massage therapy, beauty therapy (NVQ, ITEC, CIDESCO preferred)
• Strong understanding of spa treatments, beauty products, and wellness technologies
• Service‑focused, detail‑oriented, self‑driven, and energetic
• Fluent English communication Skills Set
• Spa and wellness operations
• Treatment standards and quality control
• Guest service excellence
• Team coordination
• Knowledge of beauty and wellness technology
• Sustainability awareness
• Operational compliance
• Problem solving and service recovery

Why Join Us

• Opportunity to manage a luxury spa experience
• Supportive team culture focused on wellness and service quality
• Strong platform for career growth within premium hospitality
• Engaging environment with innovative wellness programs

About the Company

IHG Hotels & Resorts is a global hospitality leader with a portfolio of luxury and lifestyle brands across the Middle East. Dubai properties emphasize elevated guest experiences, sustainability, and a people‑first culture that supports both professional growth and memorable guest journeys.