Luxury Spa Manager: Elevate Wellness & Guest Experience

IHG Hotels & Resorts; Dubai; On-site; AED 78,120 - 100,440; Full time

Benefits offered by this job

Supportive team culture

Strong platform for career growth

Engaging environment with innovative wellness programs

Job summary

IHG Hotels & Resorts in Dubai is seeking a Spa Manager to oversee all wellness and rejuvenation services at a luxury property. The ideal candidate will ensure high-quality guest experiences and compliance with wellness standards while leading a team focused on service quality.

With a supportive team culture and opportunities for career growth, this role is perfect for someone with a strong background in spa and wellness operations who is self-driven and detail-oriented.

Qualifications

• At least 3 years of experience in luxury spas or wellness facilities.
• Strong understanding of spa treatments, beauty products, and wellness technologies.
• Service-focused, detail-oriented, self-driven, and energetic.

Responsibilities

• Oversee all wellness, spa, and rejuvenation services.
• Monitor guest comments, resolve service concerns, and implement improvements.
• Stay current with wellness and spa industry developments.

Skills

Spa and wellness operations

Guest service excellence

Problem solving and service recovery

Team coordination

Knowledge of beauty and wellness technology

Sustainability awareness

Communication (Fluent English)

Education

High school diploma or equivalent

Hospitality diploma or degree preferred

Training in anatomy and physiology, massage therapy, beauty therapy

Job description

IHG Hotels & Resorts in Dubai is seeking a Spa Manager to oversee all wellness and rejuvenation services at a luxury property. The ideal candidate will ensure high-quality guest experiences and compliance with wellness standards while leading a team focused on service quality.

With a supportive team culture and opportunities for career growth, this role is perfect for someone with a strong background in spa and wellness operations who is self-driven and detail-oriented.