Spa & Leisure Receptionist - Waldorf Astoria Ras Al Khaimah

Remote DXB; Ras Al Khaimah; On-site; AED 33,000 - 56,000; Full time

Job summary

Waldorf Astoria Ras Al Khaimah is seeking a Spa and Leisure Receptionist to greet hotel guests and Recreation members, guiding them through spa and leisure facilities with warm hospitality.

You will manage membership registrations and payments, maintain the membership database, and deliver excellent customer service in a luxury resort setting.

Qualifications

• Experience in spa or leisure reception roles.
• Strong communication and customer service skills.
• Ability to manage membership registrations and payments.

Responsibilities

• Manage the first point of contact for Hotel Guests and Recreation members using spa and leisure facilities.
• Handle all membership enquiries, registrations, and payments.
• Maintain and update the membership database.
• Provide warm hospitality and expert assistance in navigating facilities.

Skills

Customer service

Communication

Reception experience

Membership handling

Job description

Responsibilities

• Manage the first point of contact for Hotel Guests and Recreation members using spa and leisure facilities
• Handle all membership enquiries, registrations, and payments
• Maintain and update the membership database
• Provide warm hospitality and expert assistance in navigating facilities

Requirements

• Experience in spa or leisure reception roles
• Strong communication and customer service skills
• Ability to manage membership registrations and payments

About the Company

Waldorf Astoria Ras Al Khaimah offers luxury hospitality and world-class spa and leisure facilities in the United Arab Emirates.