Spa Experience & Growth Manager

ERC International Human Resources Consultancies; Abu Dhabi; On-site; AED 110,000 - 170,000; Full time

Job summary

ERC International Human Resources Consultancies in Dubai, UAE, seeks an experienced Spa Manager to lead luxurious spa operations and deliver an unparalleled wellness experience. You will drive growth through innovative treatments, budget management, and team development in a fast-paced setting.

You will spearhead service enhancements, mentor staff, and collaborate with marketing to attract clients while ensuring compliance and high guest satisfaction.

Qualifications

• Proven leadership experience with a diverse spa team.
• Strong financial oversight including budgeting and revenue tracking.
• Knowledge of wellness trends and spa treatments.

Responsibilities

• Oversee daily spa operations and guest experience.
• Develop and update treatment protocols and services.
• Recruit, train, and mentor spa staff.
• Manage budgets and monitor profitability.
• Collaborate with marketing to promote services.
• Ensure health and safety compliance.
• Maintain client relationships to drive loyalty.
• Analyze market trends to identify new offerings.
• Prepare performance reports for upper management.

Skills

Leadership

Customer Service

Financial Management

Wellness Trends

Communication

Market Analysis

Organizational Skills

Job description

ERC International Human Resources Consultancies in Dubai, UAE, seeks an experienced Spa Manager to lead luxurious spa operations and deliver an unparalleled wellness experience. You will drive growth through innovative treatments, budget management, and team development in a fast-paced setting.

You will spearhead service enhancements, mentor staff, and collaborate with marketing to attract clients while ensuring compliance and high guest satisfaction.