Spa & Wellness Manager — Elevate Guest Experience (Abu Dhabi)

Rixos Hotels; Abu Dhabi; On-site; AED 220,000 - 360,000; Full time

Job summary

Rixos Hotels in Abu Dhabi is seeking an experienced Spa Manager to lead our spa operations and guest experience. You will oversee daily operations, staff leadership, strategic initiatives, and brand alignment in a dynamic, multicultural hospitality environment.

You will drive revenue through proactive spa product strategies, manage schedules and inventory, maintain quality standards, and collaborate with internal departments and external partners to elevate service excellence and profitability.

Qualifications

• Proven experience in spa or wellness facility management.
• Strong communication and interpersonal skills.
• Leadership and staff development experience.
• Service-oriented with attention to detail.
• Excellent organizational and time management.
• Budgeting, cost control, and revenue optimization.
• Analytical mindset for market trends.
• Problem-solving and initiative.
• Adaptable to evolving business needs.
• Multicultural collaboration abilities.

Responsibilities

• Oversee spa operations and facilities to ensure efficiency and compliance.
• Lead, mentor, and develop spa staff.
• Implement strategic initiatives to market spa offerings.
• Review therapist schedules and room utilization.
• Monitor competitors and market positioning.
• Analyze trends and adapt strategies.
• Control inventory and procurement to optimize costs.
• Ensure quality assurance standards and audits.
• Collaborate with internal/external stakeholders.
• Provide expert guidance on treatments and wellness services.
• Carry out additional duties as assigned.

Skills

Spa management

Staff leadership

Strategic planning

Guest experience

Budget management

Data analysis

Procurement

Quality assurance

Stakeholder management

Multicultural awareness

Presentation skills

MS Office

Tools

Spa software

Job description

Rixos Hotels in Abu Dhabi is seeking an experienced Spa Manager to lead our spa operations and guest experience. You will oversee daily operations, staff leadership, strategic initiatives, and brand alignment in a dynamic, multicultural hospitality environment.

You will drive revenue through proactive spa product strategies, manage schedules and inventory, maintain quality standards, and collaborate with internal departments and external partners to elevate service excellence and profitability.