Spa Attendant - Female

AccorHotels Middle East; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Sofitel Dubai The Palm in Dubai seeks a spa receptionist to warmly assist guests, provide spa information, and escort them to facilities, ensuring a refined, tranquil experience.

You will keep spa areas clean and organized, greet guests, stock amenities, and support treatment rooms according to SOPs, contributing to a seamless, luxury guest journey. Previous customer service in a luxury hotel environment is preferred; teamwork and independent work are valued. Training provided.

Qualifications

• Customer service experience required, preferably within a Luxury hotel environment.
• Housekeeping experience preferred
• High School Diploma or equivalent
• Ability to work well independently and as a team

Responsibilities

• Keep the Spa areas clean, neat, stocked and organized at all times
• Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required
• Act as a host in the locker room and relaxation areas, ensuring that guests find their treatments, are served water, etc.
• Prepare rooms for treatments according to specified guidelines/SOPs.
• Ensure stocking of all spa amenities and toiletries.
• Consistently engaging with guests.
• Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required.

Skills

Customer service

Teamwork

Independent work

Education

High School Diploma

Job description

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.

Nestledamongst lush greeneryonthe idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropicaland relaxingsanctuary, only ashort distance away from the vibrant, buzzing metropolis of Dubai.

Withtouches of Frencheleganceinterlacedthroughout the resort, we invite guests to enjoy an environment "Where life lives" and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

Assist guests with spa related information, giving them personal attention, anticipate their needs and be an escort to the appropriate facilities

• Keep the Spa areas clean, neat, stocked and organized at all times
• Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required
• Act as a host in the locker room and relaxation areas, ensuring that guests find their treatments, are served water, etc.
• Prepare rooms for treatments according to specified guidelines/SOPs.
• Ensure stocking of all spa amenities and toiletries.
• Consistently engaging with guests.
• Greet guests in a friendly and efficient manner and escort guests as required and give tours of the spa as required.

Qualifications

Customer service experience required, preferably within a Luxury hotel environment

• Housekeeping experience preferred
• High School Diploma or equivalent
• Ability to work well independently and as a team