Software Sales Account Manager

TjDeeD Technology; United Arab Emirates; On-site; AED 180,000 - 240,000; Full time

Job summary

A growing technology firm in the UAE is seeking a Software Sales Account Manager to manage and grow existing customer accounts. The ideal candidate will drive revenue growth and acquire new customers by building strong relationships and understanding their needs. Applicants should have proven experience in account management, especially within the UAE market, along with strong negotiation and communication skills. This position offers a dynamic opportunity to contribute to the company's growth in a rapidly evolving sector.

Qualifications

• Proven experience in software and IT solutions account management.
• Strong understanding of enterprise software and related technologies.
• Mandatory experience working with customers in UAE.
• Excellent communication, negotiation, and relationship-building skills.

Responsibilities

• Manage and grow existing UAE customer accounts through upselling.
• Identify and generate new business opportunities with potential customers.
• Build and maintain strong relationships with key customers.
• Understand customer needs and propose suitable software solutions and services.
• Work closely with internal technical and delivery teams to ensure customer satisfaction.

Skills

Account management

Negotiation

Customer relationship management

Communication skills

AI technologies

UAE market experience

Job description

Overview

We are looking for a Software Sales Account Manager to join our growing team in the UAE. The ideal candidate will be responsible for managing existing customer accounts, driving revenue growth, and acquiring new customers in UAE.

Responsibilities

• Manage and grow existing UAE customer accounts through upselling and cross-selling.
• Identify and generate new business opportunities and acquire new customer logos.
• Build and maintain strong, long-term relationships with key customers and decision-makers.
• Understand customer needs and propose suitable software solutions and services.
• Work closely with internal technical and delivery teams to ensure customer satisfaction.

Requirements

• Proven experience in software and IT solutions account management.
• Strong understanding of enterprise software, IT Service Management (ITSM), security solutions, and AI technologies.
• Mandatory experience working with customers in UAE.

Excellent communication, negotiation, and relationship-building skills.