Soft Services Supervisor: Lead Clean & Safe Site Ops

BESIX Middle East & Africa; Abu Dhabi; On-site; AED 108,000 - 144,000; Full time

Benefits offered by this job

Competitive Benefits

Positive Workplace Culture

Opportunity with international group

Job summary

Six Construct is seeking a Soft Services Supervisor to oversee daily cleaning, housekeeping, waste management, and related services across our sites in Abu Dhabi. You will lead site teams, ensure high standards, and coordinate with clients to deliver reliable facilities support.

The role requires 3–5 years in soft services within Facility Management, a UAE driving license, BICS certification, and proficiency with CMMS and reporting tools. A competitive benefits package is offered.

Qualifications

• Bachelor's degree in Facility Management or Hospitality preferred.
• 3–5 years of experience in soft services within Facility Management.
• Knowledge of cleaning standards, chemicals, and equipment.
• CMMS proficiency and reporting skills.
• UAE Driving License and BICS certification are required.

Responsibilities

• Oversee daily soft services operations (cleaning, housekeeping, waste, pest control, landscaping, janitorial).
• Lead and manage soft services staff with manpower deployment and performance monitoring.
• Provide training, guidance, and task allocation to maintain high service standards.
• Inspect washrooms, common areas, offices, and public spaces for cleanliness and standards.
• Monitor SLAs and contractual requirements; implement corrective actions as needed.
• Enforce health, safety, and hygiene procedures; ensure PPE usage and safe chemical handling.
• Coordinate with facility teams, subcontractors, helpdesk, and clients for smooth delivery.
• Handle client requests, complaints, and feedback with timely resolutions.
• Maintain housekeeping, waste segregation, and storage area cleanliness.
• Prepare regular reports and support audits, inspections, and client reporting requirements.

Skills

Supervision

Staff management

Customer service

Communication

HSE awareness

CMMS

MS Office

Education

Bachelor's Degree in Facility Management or Hospitality

Tools

CMMS

Microsoft Excel

Job description

Six Construct is seeking a Soft Services Supervisor to oversee daily cleaning, housekeeping, waste management, and related services across our sites in Abu Dhabi. You will lead site teams, ensure high standards, and coordinate with clients to deliver reliable facilities support.

The role requires 3–5 years in soft services within Facility Management, a UAE driving license, BICS certification, and proficiency with CMMS and reporting tools. A competitive benefits package is offered.