Soft Services Supervisor: Lead Cleaning & Hygiene

Six Construct; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Six Construct in Abu Dhabi is seeking a Soft Services Supervisor to oversee daily housekeeping, cleaning, waste management, pest control, landscaping and janitorial services on site. You will allocate tasks, train staff, monitor attendance, and ensure high service standards.

The role requires a Bachelor's degree in Facility Management or Hospitality, 3–5 years in soft services within FM, knowledge of cleaning chemicals and equipment, and strong supervision and communication skills.

Qualifications

• Bachelor's degree in Facility Management or Hospitality preferred.
• 3–5 years' experience in soft services within Facility Management.
• Knowledge of cleaning standards, chemicals and equipment.
• Proficient computer skills including reporting, emails and CMMS.
• Strong supervision, communication and customer service skills.
• BICS certification and UAE driving license.

Responsibilities

• Oversee daily soft services operations including cleaning, housekeeping, waste management, pest control, landscaping and janitorial services.
• Lead and manage soft services staff with effective manpower deployment and performance management.
• Conduct routine inspections of washrooms and public spaces to ensure cleanliness and safety.
• Monitor service delivery against SLAs and client expectations; implement corrective actions.
• Prepare reports, maintain records, support audits and client reporting.
• Coordinate with facility management teams, subcontractors, helpdesk and clients to ensure smooth delivery.
• Assist the Facility Manager in achieving KPIs and contractual obligations while maintaining compliance.

Skills

Staff supervision

Communication

Customer service

CMMS

Reporting

MS Office

Education

Bachelor's degree in Facility Management or Hospitality

Tools

CMMS

Job description

Six Construct in Abu Dhabi is seeking a Soft Services Supervisor to oversee daily housekeeping, cleaning, waste management, pest control, landscaping and janitorial services on site. You will allocate tasks, train staff, monitor attendance, and ensure high service standards.

The role requires a Bachelor's degree in Facility Management or Hospitality, 3–5 years in soft services within FM, knowledge of cleaning chemicals and equipment, and strong supervision and communication skills.