Soft Services Supervisor — Facility Hygiene & Safety Leader

BESIX; United Arab Emirates; On-site; AED 70,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits

Career growth opportunities

Exposure to large-scale Middle East PM

Job summary

Six Construct, a BESIX Group subsidiary operating in the Middle East, seeks a Soft Services Supervisor to oversee daily cleaning, housekeeping and related services on site in the UAE. You will lead site teams, ensure quality, safety compliance and strong client satisfaction while coordinating with subcontractors and helpdesk functions.

The role requires 3–5 years in soft services within facility management, a relevant degree, and UAE driving license.

Qualifications

• Bachelor's degree in Facility Management or Hospitality.
• 3–5 years of soft services experience within Facility Management.
• Knowledge of cleaning standards, chemicals and equipment.
• Computer skills including reporting, emails and CMMS.
• Strong supervision, communication and customer service skills.
• BICS certification.
• UAE Driving License.

Responsibilities

• Supervise daily soft services operations (cleaning, housekeeping, waste, pest control, landscaping, janitorial).
• Lead and manage soft services staff; monitor attendance and performance.
• Assign daily tasks and provide training to maintain high standards.
• Conduct routine inspections of washrooms, offices and public spaces for cleanliness and compliance.
• Monitor SLAs and client expectations; implement corrective actions.
• Enforce health, safety and hygiene procedures; ensure PPE and chemicals are used properly.
• Coordinate with facility management, subcontractors, helpdesk, and clients for smooth service delivery.
• Handle client requests and feedback; ensure timely resolution.
• Manage materials, consumables, chemicals and equipment; optimize costs.
• Maintain records, reports, inspections and service documentation.
• Support audits, inspections and client reporting.
• Assist Facility Manager in achieving KPIs and contractual obligations.

Skills

Staff management

Customer service

Communication

Safety awareness

Education

Bachelor's Degree in Facility Management or Hospitality

Tools

CMMS

MS Office

Job description

Six Construct, a BESIX Group subsidiary operating in the Middle East, seeks a Soft Services Supervisor to oversee daily cleaning, housekeeping and related services on site in the UAE. You will lead site teams, ensure quality, safety compliance and strong client satisfaction while coordinating with subcontractors and helpdesk functions.

The role requires 3–5 years in soft services within facility management, a relevant degree, and UAE driving license.