SME Sales Assistant Team Lead - Banking

Mashreq NEO CORP; United Arab Emirates; On-site; AED 112,000 - 201,000; Full time

Job summary

Mashreq Bank in the United Arab Emirates seeks an Assistant Team Leader- SME Sales to drive monthly targets and lead a productive SME sales team in a fast‑paced market. The role focuses on delivering professional service and building strong client partnerships.

You will prospect, present and cross‑sell business banking products, while ensuring robust KYC/AML compliance, maintaining CRM records, and coaching staff in field marketing and client meetings.

Qualifications

• Achieve monthly sales targets in the financial year.
• Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
• Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.
• Maintaining and developing relationships with existing customers to enhance the cross-sell opportunities.
• Adhere to Bank's KYC & AML policy.
• Ensure that the KYC guidelines are adhered while onboarding the business banking customers.
• Acting as an external personal contact between the bank and its existing and potential markets.
• Conducting micro marketing activities that include participation in various SME events and other direct marketing activities.
• Handling objections with a view to getting the customer to buy.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Responsibilities

• Achieve monthly sales targets in the financial year.
• Prospect in targeted markets that require meeting standards in phone calls and face-to-face visits.
• Present and sell all business banking products & services to potential customers in an ethical structured & professional manner.
• Maintaining and developing relationships with existing customers to enhance the cross-sell opportunities.
• Adhere to Bank's KYC & AML policy.
• Ensure that the KYC guidelines are adhered while onboarding the business banking customers.
• Acting as an external personal contact between the bank and its existing and potential markets.
• Conducting micro marketing activities that include participation in various SME events and other direct marketing activities.
• Handling objections with a view to getting the customer to buy.
• Record all sales activities in Daily Sales Reports and update CRM for leads and contacts.
• Participate in all Team Activities like morning huddles, training and coaching, complete mandatory compliance and fraud trainings, Lean & rewards celebrations.

Job description

Mashreq Bank in the United Arab Emirates seeks an Assistant Team Leader- SME Sales to drive monthly targets and lead a productive SME sales team in a fast‑paced market. The role focuses on delivering professional service and building strong client partnerships.

You will prospect, present and cross‑sell business banking products, while ensuring robust KYC/AML compliance, maintaining CRM records, and coaching staff in field marketing and client meetings.