Shift Operations Leader

Amazon; Dubai; On-site; AED 134,000 - 223,000; Full time

Job summary

Amazon is seeking a Shift Manager in Dubai to lead a large, diverse team and ensure operations meet demand. You will promote safety, drive productivity, and partner with engineers and other managers to standardise shift processes.

The role emphasizes data analysis, performance metrics, and continuous improvement, with a focus on managing weekend and night shifts in a dynamic logistics environment.

Qualifications

• Bachelor's degree (or working towards a bachelor's degree)
• Advanced proficiency in written and verbal English and local language
• Relevant experience in performing data analysis
• Work a flexible schedule/shift/work area including weekends nights and/or holidays
• 1 year of performance metrics, process improvement or lean techniques experience
• Experience communicating with a wide range of stakeholders including peers and leadership
• Experience in a logistical working environment
• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to maintain quality and productivity across all shifts
• Support and lead a team and handle administrative work while building a strong team culture
• Analyse performance and suggest process improvements to optimise work and customer service
• Collaborate with other managers to standardise shift processes

Skills

Data analysis

Lean techniques

MS Office

English & local language

Stakeholder communication

Logistics experience

Flexibility

Education

Bachelor's degree (or working towards)

Tools

MS Office (Word, Excel, Outlook)

Job description

Amazon is seeking a Shift Manager in Dubai to lead a large, diverse team and ensure operations meet demand. You will promote safety, drive productivity, and partner with engineers and other managers to standardise shift processes.

The role emphasizes data analysis, performance metrics, and continuous improvement, with a focus on managing weekend and night shifts in a dynamic logistics environment.