SFCC Backend & Data Steward

Client of HR Ways; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

The Client of HR Ways is seeking an SFCC Backend Administrator to steward the Salesforce Commerce Cloud Business Manager, ensure data integrity across catalogs, pricebooks and promotions, and support cross-functional teams in a fast-paced retail environment.

Responsibilities include configuring user access, monitoring data pipelines, and coordinating with Marketing, Customer Experience, and Global Operations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems or related field.
• 4–7 years of hands-on SFCC Business Manager configuration, catalog, pricebook management and job scheduling.
• Solid understanding of e-commerce data structures: catalogs, SKUs, pricebooks, promotions.
• Working knowledge of data integration concepts, APIs, ETL between commerce, ERP and CRM systems.
• Strong analytical skills with high attention to detail in data auditing and reconciliation.
• Excellent communication skills able to translate technical issues into business language.

Responsibilities

• SFCC Backend Administration: manage Business Manager environment including site configuration, catalogs, pricebooks, promotions, and content slots.
• Set up and maintain user roles, permissions and access controls across Business Manager instances (sandbox, staging, production).
• Monitor system jobs, feeds, scheduled tasks, data pipelines and troubleshoot failures.
• Data Management & Integrity: own catalog data hygiene, product data, categories, attributes, images and inventory feeds across all brands.
• Manage price book updates, promotional rule configuration and merchandising data accuracy.
• Perform regular data audits to identify and resolve discrepancies between SFCC and connected systems (ERP, OMS, CRM, marketing).
• Build and maintain data validation checklists and reconciliation reports for cross-brand consistency.
• Cross-Functional Collaboration: partner with Marketing, Customer Experience, Global Operations, and Technology teams.
• Reporting & Governance: generate regular reports on system health, data quality and KPIs; maintain documentation for audit purposes.

Skills

Analytical skills

Attention to detail

Excellent communication

Data auditing

Business language translation

Education

Bachelor's degree in Computer Science/Information Systems

Tools

SFCC Business Manager

APIs

ETL processes

SQL

ERP/CRM/OMS integration

Job description

The Client of HR Ways is seeking an SFCC Backend Administrator to steward the Salesforce Commerce Cloud Business Manager, ensure data integrity across catalogs, pricebooks and promotions, and support cross-functional teams in a fast-paced retail environment.

Responsibilities include configuring user access, monitoring data pipelines, and coordinating with Marketing, Customer Experience, and Global Operations.