Service Sales Engineer

KONE; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

KONE in Dubai is seeking a dynamic Sales Engineer to lead value-driven relationships with new and existing key customers in our Service business. You will own the sales process from identifying opportunities to closing deals, ensuring high customer satisfaction and contributing to business growth.

You will develop strategic partnerships, propose tailored solutions to improve building performance, and collaborate with cross-functional teams to ensure seamless execution.

Qualifications

• Bachelor's degree required.
• Minimum 3 years of elevator sales experience.
• Strong business development and prospecting (hunting) skills.
• Proven track record with strategic key accounts and delivering commercial success.
• Excellent negotiation and presentation skills.
• Customer-first mindset with proactive, analytical approach.
• Fluent English; Arabic is an added advantage; UAE market experience desirable.

Responsibilities

• Lead strategic relationships with key customers to drive value.
• Identify service opportunities and propose tailored solutions that enhance building performance and customer experience.
• Drive the full sales cycle from prospecting to closing.
• Collaborate with cross-functional teams to ensure seamless execution and delivery.

Skills

Customer-first mindset

Proactive

Analytical

Negotiation

Presentation skills

Relationship building

Collaboration and influence

English communication

Arabic language advantage

UAE market experience desirable

Education

Bachelor's degree

Job description

Are you a dynamic and driven sales professional with a passion for customer success Do you thrive in a fast-paced environment where your ideas and efforts directly impact business growth If so this could be the perfect role for you.

Were on the lookout for an energetic and enthusiastic Sales Engineer to join our Service business based in our Dubai office. This role offers the opportunity to take the lead in building long-term value-driven relationships with both new and existing key customers.

As a trusted partner to our clients youll play a critical role in identifying solutions that drive results for both our clients and KONE. Youll manage the entire sales process from identifying/hunting opportunities to closing deals ensuring high customer satisfaction while also contributing to the companys success.

What Youll Be Doing:

• Lead strategic and local customer relationships with a strong focus on partnership and value creation.

• Identify service opportunities and propose tailored solutions that enhance building performance and customer experience.

• Drive the full sales cycle from prospecting and qualification to negotiation and closing.

• Collaborate with cross-functional teams to ensure seamless execution and delivery.

What Were Looking For:

• Were seeking someone with a strong customer-first mindset who is proactive analytical and passionate about delivering results

• Bachelors degree holder

• Minimum 3 years of experience in elevator sales with strong business development and prospecting (hunting) skills.

• Proven track record of handling strategic key accounts and delivering commercial success.

• Strong commercial acumen excellent negotiation and presentation skills.

• A natural relationship builder who thrives on collaboration and influence.

• Excellent English communication skills. Arabic is an added advantage.

• UAE market experience is highly desirable.

At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.