Service Engineer

Naizak Distribution Services; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Naizak Distribution Services in Dubai is seeking an experienced service engineer to install, commission, maintain, and repair analytical lab instruments across the UAE. You will diagnose issues and provide on-site technical support to customers.

The role requires strong troubleshooting, ability to read electrical schematics, and good communication to train customers and prepare maintenance reports. UAE experience is preferred.

Qualifications

• 3–5 years of hands-on experience servicing analytical laboratory instruments.
• Experience with instruments such as ICP-OES, ICP-MS, AAS, FTIR, Raman, or related analytical equipment will be an advantage.
• Strong troubleshooting and problem-solving skills.
• Ability to read electrical/electronic schematics and technical documentation.
• Good communication and customer-handling skills.
• UAE experience in analytical/laboratory instrumentation is preferred.

Responsibilities

• Installation, commissioning, preventive maintenance, troubleshooting, and repair of analytical laboratory instruments.
• Provide on-site technical support to customers across the UAE.
• Perform instrument qualification, calibration, and performance verification.
• Diagnose electrical, electronic, mechanical, and software-related issues.
• Conduct customer training and provide technical guidance.
• Prepare service reports, installation reports, and maintenance documentation.
• Coordinate with manufacturers and application specialists for advanced technical support.
• Support warranty, AMC, and preventive maintenance activities.
• Maintain good customer relationships and ensure timely resolution of service issues.

Skills

Troubleshooting

Customer communication

Electrical schematics reading

Equipment calibration

Education

Bachelor’s/Master’s degree in Electronics, Electrical, Instrumentation, Mechanical Engineering

Job description

Education: Bachelor’s/Master’s degree in Electronics, Electrical, Instrumentation, Mechanical Engineering, or a related science field.

Key Responsibilities

• Installation, commissioning, preventive maintenance, troubleshooting, and repair of analytical laboratory instruments.
• Provide on-site technical support to customers across the UAE.
• Perform instrument qualification, calibration, and performance verification.
• Diagnose electrical, electronic, mechanical, and software-related issues.
• Conduct customer training and provide technical guidance.
• Prepare service reports, installation reports, and maintenance documentation.
• Coordinate with manufacturers and application specialists for advanced technical support.
• Support warranty, AMC, and preventive maintenance activities.
• Maintain good customer relationships and ensure timely resolution of service issues.

Preferred Qualifications

• 3–5 years of hands-on experience servicing analytical laboratory instruments.
• Experience with instruments such as ICP-OES, ICP-MS, AAS, FTIR, Raman, or related analytical equipment will be an advantage.
• Strong troubleshooting and problem-solving skills.
• Ability to read electrical/electronic schematics and technical documentation.
• Good communication and customer-handling skills.
• UAE experience in analytical/laboratory instrumentation is preferred.