Service Advisor

Careers International; Abu Dhabi; On-site; AED 71,000 - 85,000; Full time

Benefits offered by this job

Salary: AED 7,000/month

Job summary

Careers International in Abu Dhabi is seeking a Service Advisor to greet customers, prepare job cards, and coordinate with the workshop team for timely repairs. You will monitor progress and keep customers informed about status.

The role requires 3–4 years in heavy commercial vehicle service, a Diploma/B.Tech, and strong customer-service skills; onsite in Abu Dhabi with standard procedures followed.

Qualifications

• Diploma or B.Tech in a relevant field.
• 3–4 years of experience as a Service Advisor in heavy commercial vehicles.
• Experience in coordinating with workshop teams and handling customer concerns.

Responsibilities

• Receive customer vehicles and prepare accurate job cards.
• Coordinate estimates, approvals, and vehicle delivery.
• Monitor work progress and keep customers informed of repair status.
• Understand customer concerns and coordinate with the workshop team for timely repairs.

Skills

Customer service

Communication

Workshop coordination

Education

Diploma or B.Tech in a relevant field

Job description

Job description

• Receive customer vehicles and prepare accurate job cards.
• Understand customer concerns and coordinate with the workshop team for timely repairs.
• Monitor work progress and keep customers informed of repair status.
• Coordinate estimates, approvals, and vehicle delivery.
• Ensure high customer satisfaction while following company procedures and quality standards.

Requirements

• Diploma or B.Tech in a relevant field
• 3–4 years of experience as a Service Advisor or Assistant Service Advisor in the heavy commercial vehicle segment

Benefits

• Salary: AED 7,000/month