Senior UX Copywriter for Banking Experiences

Global Software Solutions Group; Dubai; On-site; AED 290,000 - 424,000; Full time

Job summary

GSS Tech Group in Dubai is seeking a Senior UX Copywriter to craft clear, user‑centric content for websites, apps, and digital touchpoints in English and Arabic. Join the design team within a bank’s Digital Office to create an intuitive customer journey through human‑centred copy.

Responsibilities include aligning copy with visuals, defining a consistent tone, and mentoring team members to scale the UX copy framework. A strong portfolio and 5+ years in UX writing are essential for success.

Qualifications

• Bachelor’s degree or higher in English, Communication, Marketing or related field.
• 5+ years of experience in UX copywriting, content design or a closely related field.
• Experience in corporate, finance or retail products.
• Solid grasp of human centred design, UX principles and instructional writing.
• Working knowledge of content management systems, SEO principles and basic HTML.
• A strong portfolio showing UX copy projects and their measurable impact on user experience.

Responsibilities

• Write clear, concise and user friendly copy for web, app and other digital touchpoints in both English and Arabic.
• Work closely with designers so the written and visual elements line up.
• Define and apply a consistent tone of voice across all digital channels.
• Estimate effort from requirements and propose delivery plans against deadlines.
• Audit existing copy and recommend improvements within agreed timelines.
• Use user feedback and data analytics to keep improving the copy.
• Work within Agile design delivery teams, following the UX process.
• Explain and defend UX copy decisions to designers and stakeholders.
• Coach and mentor team members to help scale the UX copy framework.

Skills

Arabic fluency

UK English

Audience adaptation

Ambiguity management

Communication

Education

Bachelor's degree in English/Marketing

Tools

CMS knowledge

SEO basics

HTML basics

Job description

GSS Tech Group in Dubai is seeking a Senior UX Copywriter to craft clear, user‑centric content for websites, apps, and digital touchpoints in English and Arabic. Join the design team within a bank’s Digital Office to create an intuitive customer journey through human‑centred copy.

Responsibilities include aligning copy with visuals, defining a consistent tone, and mentoring team members to scale the UX copy framework. A strong portfolio and 5+ years in UX writing are essential for success.