Senior Training Operations Manager – Global Crew Logistics

Emirates Airlines - Other locations; Dubai; On-site; AED 420,000 - 650,000; Full time

Benefits offered by this job

Travel benefits and discounted flights

Leave and healthcare package

Life insurance

Transport benefits

Job summary

Emirates Airlines is seeking a senior leader to manage Crew Training Business Operations in Dubai. You will oversee administrative, logistical and operational planning across all Cabin Crew Training disciplines, ensuring training delivery aligns with Emirates Group standards and drives excellence.

You will lead system improvements, budget management, and cross-functional partnerships while maintaining safety, compliance, and high-quality learning environments in a fast-paced, cosmopolitan

Qualifications

• Attested degree in Business Administration, Hospitality, or related field.
• 10+ years in In-Flight Service or airline operations.
• Proven cross-functional leadership and strategic planning.
• Experience with training systems (e.g., TMS) and process optimisation.
• Excellent stakeholder management and communication.
• Ability to lead change and build executive relationships.

Responsibilities

• Define strategic direction for training operations and footprint planning.
• Oversee administrative functions: enrolments, records, licensing, reporting.
• Manage facilities, safety compliance, and vendor relations.
• Ensure HSE compliance and risk assessments.
• Lead system optimisation initiatives across CCT training systems.
• Develop and manage the CCT operations budget.
• Deliver operational performance reports for senior leadership.
• Build partnerships and represent CCT in audits and initiatives.

Skills

Strategic direction

Training operations

Stakeholder management

System optimisation

Education

Bachelor's degree in Business Administration/ Hospitality

Tools

TMS

Data systems

Job description

Emirates Airlines is seeking a senior leader to manage Crew Training Business Operations in Dubai. You will oversee administrative, logistical and operational planning across all Cabin Crew Training disciplines, ensuring training delivery aligns with Emirates Group standards and drives excellence.

You will lead system improvements, budget management, and cross-functional partnerships while maintaining safety, compliance, and high-quality learning environments in a fast-paced, cosmopolitan