Crew Scheduling Officer (Shift based) | Emiratisation

The Emirates Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Emirates Group in Dubai is hiring a Crew Scheduling Officer to join our fast-paced, multicultural team. You will support rostering and day-of-operations decisions for flight and cabin crew, ensuring the right crew complement and compliance with regulatory requirements.

The role offers opportunities to work closely with crew scheduling and operations, implement recovery plans during disruptions, and communicate changes to crews and stakeholders in a timely manner.

Qualifications

• 12 years of schooling or equivalent qualification.
• Minimum 5 years experience in flight operations in rostering and scheduling.
• Relevant experience in airline operations.
• Proven experience in crew scheduling and planning.

Responsibilities

• Support the crew scheduling controllers in managing published flight and cabin crew rosters within the scope of day of operations for Dubai and outstations as well as ensuring the correct crew complement are available on each flight within defined time limitations and as per regulatory requirements.
• Coordinate with the crew scheduling team to ensure relevant crewing information is available to support operational decisions and provide feedback and recommendations on crewing solutions to ensure effective recovery of operations.
• Implement recovery solutions in collaboration with crew scheduling during operational disruptions and maintain operational awareness and crew communication with relevant stakeholders throughout the recovery process.
• Manage roster amendments on the day of operation as a result of crew sickness or other changes as requested by management.
• Be responsible for the cabin crew complement and complex attributes on each flight and ensure adherence to company policy and regulatory requirements; ensure accurate reports are shared with the relevant outstations for acceptance prior to departure.
• Highlight operational abnormalities within day of operation scope including but not limited to aircraft changes and ensure the correct flight and cabin crew complement are available on the impacted flights.
• Proactively communicate operational changes of assigned duties to flight and cabin crew in a timely manner.
• Assign crew from standby ensuring the crew assigned aligns with General Civil Aviation Authority (GCAA) legalities and company requirements.
• Be responsible for flight crew training recovery outside of office hours to minimize disruptions to published roster.

Skills

Crew rostering

Flight operations coordination

Operational decision support

Education

12 years of schooling

Job description

Job Purpose

At Emirates Group we connect the world through our global hub in Dubai ensuring our customers always fly better. As one of the most recognised and admired brands globally we are driven by innovation and excellence. Join us as a Crew Scheduling Officer and experience a fast-paced multicultural environment where your ideas and expertise will help shape the future of aviation. Here you’ll grow alongside professionals from diverse backgrounds contributing to our shared success and making your mark on a global stage.

Job Responsibilities

• Support the crew scheduling controllers in managing published flight and cabin crew rosters within the scope of day of operations for Dubai and outstations as well as ensuring the correct crew complement are available on each flight within defined time limitations and as per regulatory requirements.
• Coordinate with the crew scheduling team to ensure relevant crewing information is available to support operational decisions and provide feedback and recommendations on crewing solutions to ensure effective recovery of operations.
• Implement recovery solutions in collaboration with crew scheduling during operational disruptions and maintain operational awareness and crew communication with relevant stakeholders throughout the recovery process.
• Manage roster amendments on the day of operation as a result of crew sickness or other changes as requested by management.
• Be responsible for the cabin crew complement and complex attributes on each flight and ensure adherence to company policy and regulatory requirements; ensure accurate reports are shared with the relevant outstations for acceptance prior to departure.
• Highlight operational abnormalities within day of operation scope including but not limited to aircraft changes and ensure the correct flight and cabin crew complement are available on the impacted flights.
• Proactively communicate operational changes of assigned duties to flight and cabin crew in a timely manner.
• Assign crew from standby ensuring the crew assigned aligns with General Civil Aviation Authority (GCAA) legalities and company requirements.
• Be responsible for flight crew training recovery outside of office hours to minimize disruptions to published roster.

Qualifications

• Have completed 12 years of schooling or equivalent qualification.
• Have a minimum of 5 years experience in flight operations in rostering and scheduling.
• Have relevant experience in airline operations.
• Proven experience in track record in crew scheduling and planning.

Salary and Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world.

Find out what its like to live and work in our fast-paced cosmopolitan home city in the Dubai Lifestyle section of our website https www emirates com careers.