Senior Test Manager – Banking & Finance (CRM Programs)

QualityKiosk; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

QualityKiosk in Dubai seeks a Senior Test Manager with 13-15 years of experience to lead testing programs in Banking & FSC. The role focuses on governance, program management, and coordinating CRM-related testing activities.

You will assign tasks, monitor milestones, gather requirements, coordinate with users for inputs and approvals, and report testing outcomes. Strong leadership and communication are essential in this client-facing environment.

Qualifications

• Strong program management and governance.
• CRM knowledge or experience is a plus.
• Experience in banking and financial services is preferred.

Responsibilities

• Assign tasks to team members and manage workload efficiently.
• Track project milestones and deliverables.
• Coordinate with users for inputs, reviews and approvals.
• Manage metrics measurement and implementation.
• Report on testing activities, results, test case coverage and defects.
• Ensure adherence to test processes.
• Lead daily defect discussions.
• Oversee and monitor team work.

Skills

Program management

Governance

CRM knowledge

Team leadership

Milestones tracking

Job description

QualityKiosk in Dubai seeks a Senior Test Manager with 13-15 years of experience to lead testing programs in Banking & FSC. The role focuses on governance, program management, and coordinating CRM-related testing activities.

You will assign tasks, monitor milestones, gather requirements, coordinate with users for inputs and approvals, and report testing outcomes. Strong leadership and communication are essential in this client-facing environment.