Test Manager

QualityKiosk; Dubai; On-site; AED 400,000 - 700,000; Full time

Job summary

QualityKiosk in Dubai seeks a Senior Test Manager with 13-15 years of experience to lead testing programs in Banking & FSC. The role focuses on governance, program management, and coordinating CRM-related testing activities.

You will assign tasks, monitor milestones, gather requirements, coordinate with users for inputs and approvals, and report testing outcomes. Strong leadership and communication are essential in this client-facing environment.

Qualifications

• Strong program management and governance.
• CRM knowledge or experience is a plus.
• Experience in banking and financial services is preferred.

Responsibilities

• Assign tasks to team members and manage workload efficiently.
• Track project milestones and deliverables.
• Coordinate with users for inputs, reviews and approvals.
• Manage metrics measurement and implementation.
• Report on testing activities, results, test case coverage and defects.
• Ensure adherence to test processes.
• Lead daily defect discussions.
• Oversee and monitor team work.

Skills

Program management

Governance

CRM knowledge

Team leadership

Milestones tracking

Job description

Test ManagerR-0046314-01MS - Banking & FSDubaiPosted On 03 Nov 2026End Date 02 Jan 2027Required Experience13 - 15 yearsBasic SectionNo. Of Openings1DesignationTest ManagerClosing Date 02 Jan 2027OrganisationalMainBUQuality EngineeringSub BUMS - Banking & FSCountryUAERegionMEAStateDubaiCityDubaiWorking LocationDubaiClient LocationDubaiSkillsSkillCRMHighest EducationNo data availableCERTIFICATIONNo data availableWorking LanguageNo data availableJOB DESCRIPTION• Candidate with Strong program management and Governance and would be good(not must) if worked in any CRM program or has knowledge on CRM • Assign tasks to the team members & manage workload efficiently • Tracking project milestones and deliverables • Keeping track of new requirements from the project • Coordinate with users for inputs, review and approvals • Responsible for Metrics Measurement and Implementation • Report upon testing activities, including testing results, test case coverage, defects • Ensure adherence to test processes • Daily Defect Discussions • Managing and monitoring work of team