Senior Tech Transformation & Delivery Lead

Landmark Group; Dubai; On-site; AED 420,000 - 600,000; Full time

Job summary

Landmark Group in Dubai is seeking an experienced IT project/programme manager to lead end-to-end transformation initiatives across ERP, SaaS, and retail technology. You will collaborate with business teams to map processes, define future-state requirements and manage diverse implementation partners.

You will coordinate SIT/UAT, training, cutover and post-go-live stabilisation, while maintaining robust governance, documentation and knowledge transfer for smooth BAU transition in a fast-paced

Qualifications

• 8+ years’ experience in IT project/programme management, business analysis, enterprise applications or technology transformation.
• Strong experience in business-process mapping, requirements gathering, scope definition, gap analysis and future-state process design.
• Proven multi-vendor delivery experience across ERP, SaaS, integrations, retail technology, supply chain, finance, e-commerce or digital platforms.
• Good understanding of D365 F&O, Store Commerce/POS, Azure, Power Platform, Power BI, APIs, data flows and enterprise integration concepts is preferred.
• Strong stakeholder-management, workshop facilitation, vendor-management, negotiation and executive communication skills.
• Excellent written documentation capability, including requirements, process flows, project plans, status reports, decision logs and acceptance criteria.

Responsibilities

• Own assigned technology and business transformation projects end-to-end, from initiation through go-live, hypercare and BAU handover.
• Partner with business teams to understand needs, map high-level processes, define future-state processes and document clear requirements.
• Manage implementation partners and vendors across scope, milestones, quality, risks, dependencies, issues, budgets and delivery commitments.
• Maintain project plans, RAID logs, action trackers, delivery governance, executive status reports and steering-committee updates.
• Coordinate solution design, architecture, security, integration and infrastructure dependencies with internal IT, Landmark Digital and vendors.
• Lead or coordinate SIT, UAT, training, business readiness, cutover, go-live and post-go-live stabilisation activities.
• Ensure every project has complete documentation, support procedures, knowledge transfer, vendor escalation paths and formal transition into BAU.

Skills

IT project management

Business analysis

Vendor management

Stakeholder management

Documentation

Future-state design

Tools

D365 F&O

Azure

Power BI

Power Platform

APIs

Job description

Landmark Group in Dubai is seeking an experienced IT project/programme manager to lead end-to-end transformation initiatives across ERP, SaaS, and retail technology. You will collaborate with business teams to map processes, define future-state requirements and manage diverse implementation partners.

You will coordinate SIT/UAT, training, cutover and post-go-live stabilisation, while maintaining robust governance, documentation and knowledge transfer for smooth BAU transition in a fast-paced