IT Leader: Strategy, ERP/CRM & Digital Transformation

Techmantra Gulf DMCC

Dubai

On-site

AED 320,000 - 520,000

Full time

4 days ago
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Job summary

Techmantra Gulf DMCC is seeking an experienced IT Manager to oversee the organization's complete IT function, including enterprise applications, ERP/CRM systems, infrastructure, cybersecurity, IT operations, and digital transformation. The successful candidate will combine strategic leadership with hands-on operational expertise to ensure secure, reliable, and efficient IT services aligned with business objectives.

You will lead IT strategy, governance, budgets, and vendor management.

Qualifications

  • Experience leading a company-wide IT function
  • Strong knowledge of ERP/CRM implementations and integrations
  • Proven ability to manage budgets, governance, and vendors

Responsibilities

  • Lead overall IT strategy, governance, budgeting, and technology planning.
  • Manage ERP, CRM, and enterprise applications including implementation and support.
  • Oversee IT infrastructure: servers, networks, cloud, M365, Windows Server, and endpoint management.
  • Implement cybersecurity policies, access controls, risk management, backup, disaster recovery, and compliance.
  • Manage IT teams, service desk, SLAs, vendors, contracts, and technology costs.
  • Drive digital transformation, process automation, and continuous improvement.
  • Ensure system availability, business continuity, and alignment with business needs.

Skills

IT leadership
ERP/CRM
Cybersecurity
IT strategy
Cloud platforms

Tools

Microsoft 365

Job description

Techmantra Gulf DMCC is seeking an experienced IT Manager to oversee the organization's complete IT function, including enterprise applications, ERP/CRM systems, infrastructure, cybersecurity, IT operations, and digital transformation. The successful candidate will combine strategic leadership with hands-on operational expertise to ensure secure, reliable, and efficient IT services aligned with business objectives.

You will lead IT strategy, governance, budgets, and vendor management.

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