Senior Strategic Account Manager – IT Services

Ghobash Group; Dubai; On-site; AED 200,000 - 320,000; Full time

Job summary

CNS in Dubai is seeking a Strategic Account Manager to drive growth across key enterprise clients. You will manage long-term relationships, develop account plans, and coordinate with pre-sales, delivery, and support teams to tailor IT services and solutions.

The role focuses on pipeline management, revenue forecasting, and contract negotiations, with emphasis on profitability and client satisfaction. A strong background in IT services, outsourcing models, and CRM is required.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 5+ years in account management or enterprise sales.

Responsibilities

• Build and maintain long-term client relationships across Dubai and Northern Emirates.
• Develop account plans aligned with annual sales targets and CNS portfolio.
• Create structured sales pipeline and accurate revenue forecasting.
• Lead solution proposals, demonstrations, and bid management.
• Negotiate contracts to ensure profitability and compliance.

Skills

Account management

Sales

CRM

Negotiation

Client relationship management

Forecasting

Bid management

Presentation skills

Stakeholder management

Cross-functional collaboration

Education

Bachelor’s degree in Business Administration or Marketing

MBA or related field

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

CNS in Dubai is seeking a Strategic Account Manager to drive growth across key enterprise clients. You will manage long-term relationships, develop account plans, and coordinate with pre-sales, delivery, and support teams to tailor IT services and solutions.

The role focuses on pipeline management, revenue forecasting, and contract negotiations, with emphasis on profitability and client satisfaction. A strong background in IT services, outsourcing models, and CRM is required.