Senior Store Leader - Sales, Service & Ops

Al Futtaim Private Company (LLC); Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

Al Futtaim Private Company (LLC) in Dubai is seeking a Senior Store Manager to drive overall store performance. You will lead the team, uphold brand standards, and deliver an exceptional customer experience while steering sales strategy and profitability.

You will oversee daily operations, inventory, merchandising, and staff development, ensuring a high-performing, customer-focused environment that aligns with corporate policies and store objectives.

Qualifications

• Demonstrated track record of achieving sales and profitability targets.
• Outstanding communication and leadership capabilities.
• Customer-first mindset with strong problem-solving skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Develop and execute strategies to meet and exceed sales targets and profitability goals for the store.
• Monitor sales performance and adjust strategies based on demand, trends, and competition.
• Lead, motivate, and coach a high-performing store team; recruit, train and onboard staff.
• Address customer issues promptly and maintain a welcoming store environment.
• Oversee day-to-day store operations including stock replenishment, cash handling, and maintenance.
• Ensure visual merchandising standards are met and displays reflect brand guidelines.

Skills

Store leadership

Sales & profitability

Communication

Team development

Job description

Al Futtaim Private Company (LLC) in Dubai is seeking a Senior Store Manager to drive overall store performance. You will lead the team, uphold brand standards, and deliver an exceptional customer experience while steering sales strategy and profitability.

You will oversee daily operations, inventory, merchandising, and staff development, ensuring a high-performing, customer-focused environment that aligns with corporate policies and store objectives.