Store Growth & Customer Experience Leader

Al Futtaim Private Company (LLC); Abu Dhabi; On-site; AED 100,000 - 167,000; Full time

Job summary

Al Futtaim Private Company (LLC) is seeking an Assistant Store Manager to lead daily operations, drive sales, and uphold merchandising standards across the store.

You will coach and develop team members, manage inventory, loss prevention, and visualize merchandising campaigns to deliver superior customer experiences.

This role requires hands-on leadership, excellent communication, adherence to policies, and a focus on profitability and growth while sustaining high service levels.

Responsibilities

• Drive Sales & Profitability. Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion. Create and execute strategies to maximize store sales and control expenses.
• Operational Effectiveness. Control company assets by meeting all loss prevention measures, managing inventory, in- and out-bound stock movements, sales, returns, exchanges, and store maintenance. Execute and comply with all company policies and store procedures.
• People Development / HR. Support recruiting, hiring, developing, and retaining high-quality associates for store profile and succession planning. Lead by example, train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, and visual merchandising. Organize weekly staff meetings and daily briefings to recap store performance and communicate new company goals and strategies.
• Customer Experience / Sales. Ensure an excellent level of customer service is prioritized at all times by executing and achieving Customer Experience consistently. Maintain visibility and lead by example on the selling floor to answer customer questions and support all selling functions. Implement all visual merchandising standards, promotions, and ensure the overall cleanliness and organization of the sales floor and stockroom.

Job description

Al Futtaim Private Company (LLC) is seeking an Assistant Store Manager to lead daily operations, drive sales, and uphold merchandising standards across the store.

You will coach and develop team members, manage inventory, loss prevention, and visualize merchandising campaigns to deliver superior customer experiences.

This role requires hands-on leadership, excellent communication, adherence to policies, and a focus on profitability and growth while sustaining high service levels.