Senior Specialist – Digital Transformation ( UAE Nationals Only )

Confidential; Abu Dhabi; On-site; AED 300,000 - 470,000; Full time

Job summary

Confidential Government Entity in Abu Dhabi is seeking a Senior Specialist to lead and execute digital transformation initiatives across the organization, leveraging digital technologies, data, automation, and workflow platforms to improve processes and stakeholder experience.

You will partner with business and IT teams to translate requirements into scalable solutions, define KPIs, monitor benefits realization, and drive change management for successful adoption of AI, cloud, and automation

Qualifications

• Bachelor’s degree in a relevant discipline is required.
• Master’s degree or professional certification in digital transformation or related field is an advantage.

Responsibilities

• Support the development and implementation of the digital transformation roadmap and initiatives.
• Identify opportunities to digitise, automate, simplify, and improve business processes.
• Work with business functions to understand operational challenges and opportunities for digital enablement.
• Analyse existing processes and identify opportunities for process optimisation and digitalisation.
• Support the design and implementation of digital solutions that enhance operational efficiency and service delivery.
• Translate business requirements into clear functional and technical requirements for digital initiatives.
• Coordinate with IT, data, technology, and business teams to ensure successful delivery of transformation projects.
• Support digital transformation projects from requirements gathering through implementation, testing, and rollout.
• Monitor emerging technologies and assess their potential applications.
• Support adoption of AI, automation, data analytics, cloud solutions, digital platforms, and workflow technologies.
• Develop business cases, feasibility assessments, technical documentation, presentations, and recommendations for digital initiatives.
• Establish and monitor KPIs to measure impact, adoption and effectiveness of digital transformation initiatives.
• Support change management, stakeholder engagement, and user adoption activities.
• Conduct benchmarking and research on digital transformation practices across leading government and industry organizations.
• Identify opportunities to improve customer and stakeholder experience through digital channels and services.
• Support the development of digital transformation standards, frameworks, guidelines, and methodologies.
• Maintain awareness of emerging digital technologies, industry trends, and government digitalization initiatives.
• Contribute to continuous improvement and innovation across the organization.

Skills

Digital Transformation

Business Process Improvement

Digital Solutions

Data Analytics

Automation

AI

Cloud Technologies

Digital Platforms

Workflow Technologies

Change Management

Stakeholder Engagement

User Adoption

Process Mapping

KPIs & Benefits Realisation

Project Management

Education

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Engineering, Business, Digital Transformation, Data Science, or related

Master’s degree or professional certification in digital transformation or related field (advantage)

Job description

Confidential Government Entity | Abu Dhabi, UAE

Nationality: UAE National Only

Level: Senior Specialist

Job Purpose

Support the development and execution of digital transformation initiatives across the organization, with a focus on leveraging digital technologies, data, automation, and innovative solutions to improve business processes, service delivery, operational efficiency, and stakeholder experience.

The role will work closely with business and technology stakeholders to identify transformation opportunities, translate business requirements into digital solutions, support the implementation of transformation initiatives, and monitor their impact and outcomes.

The ideal candidate will have strong experience in digital transformation, business process improvement, digital solutions, data, automation, and technology-enabled change, preferably within a government, infrastructure, engineering, construction, or other complex organization.

Key Responsibilities

• Support the development and implementation of the organisation’s digital transformation roadmap and initiatives.
• Identify opportunities to digitise, automate, simplify, and improve business processes.
• Work with business functions to understand operational challenges, requirements, and opportunities for digital enablement.
• Analyse existing processes and identify opportunities for process optimisation and digitalisation.
• Support the design and implementation of digital solutions that enhance operational efficiency and service delivery.
• Translate business requirements into clear functional and technical requirements for digital initiatives.
• Coordinate with IT, data, technology, and business teams to ensure successful delivery of transformation projects.
• Support digital transformation projects from requirements gathering and solution design through implementation, testing, and rollout.
• Monitor emerging technologies and assess their potential application within the organisation.
• Support the adoption of technologies such as AI, automation, data analytics, cloud solutions, digital platforms, and workflow technologies where relevant.
• Develop business cases, feasibility assessments, technical documentation, presentations, and recommendations for digital transformation initiatives.
• Establish and monitor KPIs to measure the impact, adoption, and effectiveness of digital transformation initiatives.
• Support change management, stakeholder engagement, and user adoption activities related to digital initiatives.
• Conduct benchmarking and research on digital transformation practices across leading government and industry organizations.
• Identify opportunities to improve customer and stakeholder experience through digital channels and services.
• Support the development of digital transformation standards, frameworks, guidelines, and methodologies.
• Maintain awareness of emerging digital technologies, industry trends, and government digitalization initiatives.
• Contribute to continuous improvement and innovation across the organization.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Engineering, Business, Digital Transformation, Data Science, or a related discipline.
• A Master’s degree or relevant professional certification in digital transformation, technology, business analysis, project management, or a related field is an advantage.

Experience

• 7–9+ years of relevant professional experience in digital transformation, technology transformation, business process improvement, digital solutions, or a related field.
• Proven experience supporting or delivering digital transformation initiatives within a complex organisation.
• Strong experience in business process analysis, digitalization, automation, and technology-enabled process improvement.
• Experience working across business and technology teams to translate business needs into digital solutions.
• Experience with digital transformation roadmaps, implementation plans, KPIs, and benefits realisation.
• Exposure to AI, data analytics, automation, cloud technologies, digital platforms, or emerging technologies is highly desirable.
• Government, infrastructure construction, engineering, or other large-scale project environment experience is preferred.
• Experience managing transformation initiatives involving multiple stakeholders is desirable.
• Candidates should demonstrate strong hands-on technical and transformation experience, rather than purely administrative or coordination-focused experience.
• Digital transformation strategy and implementation
• Business process analysis and optimization
• Digitalization and automation
• Business requirements gathering
• Change management and digital adoption
• Data and analytics
• AI and emerging technologies
• Digital platforms and workflow solutions
• Process mapping and improvement
• Digital transformation KPIs and benefits realization
• Project and stakeholder management