Digital Transformation Specialist - IT Solutions

AlFuttaim; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Work on diverse digital transformation projects

Gain exposure to modern enterprise tools

Stable career path in a technology-focused business environment

Job summary

AlFuttaim in Dubai is seeking a Digital Transformation Specialist to coordinate and support enterprise digital initiatives, specifically in CRM systems and document management. The ideal candidate will have a Bachelor's degree in IT or Engineering, with 2 to 5 years of relevant experience.

This role emphasizes managing the execution of digital transformation projects while collaborating with various stakeholders to optimize workflows and deliver technology-driven business solutions. Opportunities for growth in IT project management are presented alongside exposure to advanced enterprise tools.

Qualifications

• 2 to 5 years of experience in project coordination or digital roles.
• Basic understanding of project management practices and tools.
• Knowledge of CRM platforms and document management systems.

Responsibilities

• Coordinate digital projects across planning, execution, and reporting stages.
• Prepare and share customer usage reports for support services.
• Manage internal invoicing processes and track vendor payments.
• Develop cost estimates and process purchase orders efficiently.
• Improve document workflows and conduct periodic system audits.
• Produce project status reports, dashboards, and financial summaries.
• Support delivery teams working on CRM, document management, and smart platforms.
• Participate in workshops to gather business and technical requirements.
• Track project risks and recommend corrective actions.
• Assist in preparing technical documentation for proposals and tenders.

Skills

Project coordination and reporting tools

CRM systems and document management platforms

Data analysis and dashboard creation

Vendor and stakeholder coordination

Risk tracking and issue resolution

Proposal preparation and documentation

Education

Bachelor's degree in IT, Engineering, or related discipline

Job description

Digital Transformation Specialist - IT Solutions

Location: Dubai, UAE Industry: IT and Services Function: IT Project Management Experience: 2-5 years Job Type: Full‑time

Overview

We are looking for a Digital Transformation Specialist to support enterprise digital initiatives, CRM systems, and document management solutions.

Job Details

• Country: UAE
• City: Dubai
• Industry: IT and Services
• Function: IT Project Management
• Salary: 12,000–18,000 monthly (Market estimated) – please confirm final offer with employer.

Context

This role contributes to the execution of digital transformation programmes by coordinating multiple projects and ensuring alignment between technical teams, vendors, and business stakeholders. It plays a vital role in improving operational workflows and delivering technology‑driven business solutions.

Key Responsibilities

• Coordinate digital projects across planning, execution, and reporting stages
• Prepare and share customer usage reports for support services
• Manage internal invoicing processes and track vendor payments
• Develop cost estimates and process purchase orders efficiently
• Improve document workflows and conduct periodic system audits
• Produce project status reports, dashboards, and financial summaries
• Support delivery teams working on CRM, document management, and smart platforms
• Participate in workshops to gather business and technical requirements
• Track project risks and recommend corrective actions
• Assist in preparing technical documentation for proposals and tenders

Ideal Profile

• Bachelor's degree in IT, Engineering, or related discipline
• 2 to 5 years of experience in project coordination or digital roles
• Basic understanding of project management practices and tools
• Knowledge of CRM platforms and document management systems
• Strong communication and coordination skills
• Ability to handle multiple priorities in a structured manner

Skills Set

• Project coordination and reporting tools
• CRM systems and document management platforms
• Data analysis and dashboard creation
• Vendor and stakeholder coordination
• Risk tracking and issue resolution
• Proposal preparation and documentation

Why Join Us

• Work on digital transformation projects across multiple industries in Dubai
• Gain exposure to modern enterprise tools and smart solutions
• Opportunity to grow in IT project management and digital strategy roles
• Develop skills in CRM, analytics, and document management platforms
• Stable career path within a technology‑focused business environment

About the Company

Al Futtaim is a diversified UAE‑based group delivering digital and technology solutions across industries. In Dubai, the company focuses on advancing digital transformation through innovative systems, enterprise platforms, and smart business solutions.