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A luxury spa in the Abu Dhabi Emirate is seeking an experienced Senior Spa Supervisor to lead daily operations. The ideal candidate will have 5+ years in a supervisory role within a luxury spa environment, strong leadership skills, and technical knowledge of spa equipment. Responsibilities include managing a team, ensuring exceptional guest experiences, and overseeing compliance with hygiene standards. Competitive salary and opportunities for growth available.
We are seeking an experienced and dedicated Senior Spa Supervisor to oversee the day-to-day operations of a luxury private spa. The ideal candidate will be proactive, service-oriented, and possess strong leadership and technical skills. This position is perfect for someone with a passion for wellness, client satisfaction, and maintaining the highest service standards.
Manage and supervise daily spa operations to ensure a smooth and exceptional guest experience.
Lead, train, and motivate a team of six spa professionals, including therapists and reception staff.
Act as the main point of contact for VIP guests and family members, ensuring personalized and discreet service.
Remain on-call as needed to support spa operations across multiple residences.
Operate and maintain advanced spa and wellness equipment, including:
Cryo Room
Light Therapy Machines
Oxygen Room and Laser Machines
Oversee treatment schedules, staff rosters, and daily appointments.
Monitor inventory, product usage, and stock levels.
Maintain compliance with spa policies, hygiene standards, and safety protocols.
Handle guest inquiries, feedback, and service recovery with professionalism.
Support the creation and coordination of spa promotions and treatment packages.
Minimum 5 years experience in a supervisory role within a luxury spa, wellness center, or hospitality environment.
Strong leadership, organizational, and interpersonal skills.
Technical knowledge and experience in operating spa and wellness equipment.
Excellent communication skills and fluency in English.
Professional appearance and a client-focused attitude.
Ability to work independently, handle pressure, and multitask efficiently.
Flexibility to travel or be on-call as required.
Female candidates are encouraged to apply.
Candidates with European or South African experience or background will be given preference.