Lead Massage Therapist - Spa Operations

Wynn Al Marjan Island; Abu Dhabi; Vor Ort; AED 89.000 - 134.000; Vollzeit

Zusammenfassung

Wynn Al Marjan Island is seeking an experienced massage therapy leader to oversee a luxury spa team in Abu Dhabi. The role focuses on delivering personalized therapies, maintaining high standards, and mentoring staff across modalities such as Swedish and Deep Tissue.

The candidate will train staff, supervise therapists, and ensure compliance with Forbes Five Star and safety protocols while contributing to new treatment development and guest experience enhancements.

Qualifikationen

• Must be a certified and licensed massage therapist with advanced training in multiple modalities.
• Strong leadership and mentoring abilities are required.
• Excellent communication and interpersonal skills essential for guest interactions.

Aufgaben

• Provide a variety of professional massage and body treatments tailored to guests' needs and preferences.
• Ensure a personalized therapeutic and discreet experience for each guest.
• Maintain expert knowledge of massage techniques, anatomy, and wellness practices.
• Supervise and support massage therapists, ensuring service quality and spa protocol adherence.
• Conduct training sessions on techniques, guest service standards, and product knowledge.
• Assist in recruitment, onboarding, and performance evaluations of massage therapy staff.
• Ensure treatment rooms are clean, stocked, and prepared for services.
• Monitor and maintain equipment and supplies used in massage therapy.
• Ensure Forbes Five Star standards are met for quality and service.
• Uphold hygiene, safety, and regulatory standards in all areas of operation.
• Collaborate with spa management to develop new treatments and wellness programs.
• Support spa promotions and events through service excellence and team coordination.
• Provide feedback and suggestions for continuous improvement in guest experience and operational efficiency.

Kenntnisse

Leadership

Communication

Guest service orientation

Ausbildung

Certified and licensed massage therapist with advanced training

Jobbeschreibung

The primary duties and responsibilities of this role are

• Provide a variety of professional massage and body treatments tailored to guests needs and preferences
• Ensure a personalized therapeutic and discreet experience for each guest
• Maintain expert knowledge of massage techniques anatomy and wellness practices
• Supervise and support massage therapists ensuring consistent service quality and adherence to spa protocols
• Conduct training sessions on techniques guest service standards and product knowledge
• Assist in recruitment onboarding and performance evaluations of massage therapy staff
• Ensure treatment rooms are clean well-stocked and prepared for services
• Monitor and maintain equipment and supplies used in massage therapy
• Ensure qualitative Forbes Five Star standards are met
• Uphold hygiene safety and regulatory standards in all areas of operation
• Work closely with spa management to develop new treatment offerings and wellness programs
• Support spa promotions and special events through service excellence and team coordination
• Provide feedback and suggestions for continuous improvement in guest experience and operational efficiency

The ideal candidate for this position will have the following experience and qualifications:

• Certified and licensed massage therapist with advanced training in various modalities (e.g., Swedish, Deep Tissue, Sports Massage, Aromatherapy).
• Minimum 3 5 years of experience in a luxury spa or wellness environment.
• Proven leadership and mentoring experience.
• Strong communication and interpersonal skills.
• High level of professionalism, discretion, and guest service orientation.
• Ability to work flexible hours including weekends and holidays.

The ideal candidate for this position will have the following experience and qualifications:

• Certified and licensed massage therapist with advanced training in various modalities (e.g., Swedish, Deep Tissue, Sports Massage, Aromatherapy).
• Minimum 3 5 years of experience in a luxury spa or wellness environment.
• Proven leadership and mentoring experience.
• Strong communication and interpersonal skills.
• High level of professionalism, discretion, and guest service orientation.
• Ability to work flexible hours including weekends and holidays.